An investigation of how and why managers use tablets to support decision making

Meng Xiao; Rob Meredith; Shijia Gao

An investigation of how and why managers use tablets to support decision making

Meng Xiao, Rob Meredith, Shijia Gao

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

Abstract

Managers are very mobile and a large proportion of their work is dealing with decisions. Although many managers currently use tablet computers in their work, there is little research on tablets’ role in managerial decision support. This exploratory study aims to investigate how managers use tablets to support their decision-making and the reasons behind it. Anchoring on Task-Technology Fit theory, semi-structured interviews were conducted with 17 managers who use tablets for their work-related decision-making. The study reveals managers’ tablet usage patterns in terms of location, tablet applications, decision activities and types. This study has also found that a range of tablet characteristics and decision-task characteristics affect managers’ use of tablets to support decision- making at work. This exploratory study contributes to both academia and industry by providing evidence on the tablet decision support area, and affording organisations, tablet vendors and tablet application developers informative findings for further improvement in the provision of tablet-based decision support.

Original language	English
Title of host publication	Proceedings of the 27th Australasian Conference on Information Systems (ACIS 2016)
Editors	Julie Fisher, Walter Fernandez
Place of Publication	Wollongong NSW Australia
Publisher	University of Wollongong
Number of pages	12
Publication status	Published - 5 Dec 2016
Event	Australasian Conference on Information Systems 2016 - University of Wollongong, Wollongong, Australia Duration: 5 Dec 2016 → 7 Dec 2016 Conference number: 27th http://business.uow.edu.au/acis-2016/index.html http://acis.aaisnet.org/proceedings/2016.zip (Proceedings)

Conference

Conference	Australasian Conference on Information Systems 2016
Abbreviated title	ACIS 2016
Country/Territory	Australia
City	Wollongong
Period	5/12/16 → 7/12/16
Other	Information systems (IS) have become an unrecognised commodity – everybody uses them, yet as IS researchers and practitioners we seem to need to explain time and again what we do, what value we provide, and keep justifying our existence. ACIS 2016 provides the opportunity to do just that and offers the opportunity how we, as the IS community, take up that challenge.
Internet address	http://business.uow.edu.au/acis-2016/index.html http://acis.aaisnet.org/proceedings/2016.zip (Proceedings)

Keywords

Managers
Technology use
Tablet
Decision support
Mobile decision support

Access to Document

19344891Final published version, 272 KBLicence: Unspecified

https://ro.uow.edu.au/cgi/viewcontent.cgi?referer=https://www.google.com/&httpsredir=1&article=1029&context=acis2016

Best Knowledge Management Paper Award
Xiao, Meng (Recipient), Meredith, Robert (Recipient) & Gao, Caddie (Recipient), Dec 2016
Prize: Prize (including medals and awards)

File

Cite this

Xiao, M., Meredith, R., & Gao, S. (2016). An investigation of how and why managers use tablets to support decision making. In J. Fisher, & W. Fernandez (Eds.), Proceedings of the 27th Australasian Conference on Information Systems (ACIS 2016) Article 66 University of Wollongong. https://ro.uow.edu.au/cgi/viewcontent.cgi?referer=https://www.google.com/&httpsredir=1&article=1029&context=acis2016

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title = "An investigation of how and why managers use tablets to support decision making",

abstract = "Managers are very mobile and a large proportion of their work is dealing with decisions. Although many managers currently use tablet computers in their work, there is little research on tablets{\textquoteright} role in managerial decision support. This exploratory study aims to investigate how managers use tablets to support their decision-making and the reasons behind it. Anchoring on Task-Technology Fit theory, semi-structured interviews were conducted with 17 managers who use tablets for their work-related decision-making. The study reveals managers{\textquoteright} tablet usage patterns in terms of location, tablet applications, decision activities and types. This study has also found that a range of tablet characteristics and decision-task characteristics affect managers{\textquoteright} use of tablets to support decision- making at work. This exploratory study contributes to both academia and industry by providing evidence on the tablet decision support area, and affording organisations, tablet vendors and tablet application developers informative findings for further improvement in the provision of tablet-based decision support.",

keywords = "Managers, Technology use, Tablet, Decision support, Mobile decision support",

author = "Meng Xiao and Rob Meredith and Shijia Gao",

note = "Winner of Best Knowledge Management Paper Award, sponsored by Emerald Research Awards.; Australasian Conference on Information Systems 2016, ACIS 2016 ; Conference date: 05-12-2016 Through 07-12-2016",

year = "2016",

month = dec,

day = "5",

language = "English",

editor = "Julie Fisher and Walter Fernandez",

booktitle = "Proceedings of the 27th Australasian Conference on Information Systems (ACIS 2016)",

publisher = "University of Wollongong",

address = "Australia",

url = "http://business.uow.edu.au/acis-2016/index.html, http://acis.aaisnet.org/proceedings/2016.zip",

}

Xiao, M, Meredith, R & Gao, S 2016, An investigation of how and why managers use tablets to support decision making. in J Fisher & W Fernandez (eds), Proceedings of the 27th Australasian Conference on Information Systems (ACIS 2016)., 66, University of Wollongong, Wollongong NSW Australia, Australasian Conference on Information Systems 2016, Wollongong, New South Wales, Australia, 5/12/16. <https://ro.uow.edu.au/cgi/viewcontent.cgi?referer=https://www.google.com/&httpsredir=1&article=1029&context=acis2016>

An investigation of how and why managers use tablets to support decision making. / Xiao, Meng; Meredith, Rob; Gao, Shijia.
Proceedings of the 27th Australasian Conference on Information Systems (ACIS 2016). ed. / Julie Fisher; Walter Fernandez. Wollongong NSW Australia: University of Wollongong, 2016. 66.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

TY - GEN

T1 - An investigation of how and why managers use tablets to support decision making

AU - Xiao, Meng

AU - Meredith, Rob

AU - Gao, Shijia

N1 - Conference code: 27th

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Y1 - 2016/12/5

N2 - Managers are very mobile and a large proportion of their work is dealing with decisions. Although many managers currently use tablet computers in their work, there is little research on tablets’ role in managerial decision support. This exploratory study aims to investigate how managers use tablets to support their decision-making and the reasons behind it. Anchoring on Task-Technology Fit theory, semi-structured interviews were conducted with 17 managers who use tablets for their work-related decision-making. The study reveals managers’ tablet usage patterns in terms of location, tablet applications, decision activities and types. This study has also found that a range of tablet characteristics and decision-task characteristics affect managers’ use of tablets to support decision- making at work. This exploratory study contributes to both academia and industry by providing evidence on the tablet decision support area, and affording organisations, tablet vendors and tablet application developers informative findings for further improvement in the provision of tablet-based decision support.

AB - Managers are very mobile and a large proportion of their work is dealing with decisions. Although many managers currently use tablet computers in their work, there is little research on tablets’ role in managerial decision support. This exploratory study aims to investigate how managers use tablets to support their decision-making and the reasons behind it. Anchoring on Task-Technology Fit theory, semi-structured interviews were conducted with 17 managers who use tablets for their work-related decision-making. The study reveals managers’ tablet usage patterns in terms of location, tablet applications, decision activities and types. This study has also found that a range of tablet characteristics and decision-task characteristics affect managers’ use of tablets to support decision- making at work. This exploratory study contributes to both academia and industry by providing evidence on the tablet decision support area, and affording organisations, tablet vendors and tablet application developers informative findings for further improvement in the provision of tablet-based decision support.

KW - Managers

KW - Technology use

KW - Tablet

KW - Decision support

KW - Mobile decision support

M3 - Conference Paper

BT - Proceedings of the 27th Australasian Conference on Information Systems (ACIS 2016)

A2 - Fisher, Julie

A2 - Fernandez, Walter

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Y2 - 5 December 2016 through 7 December 2016

ER -

An investigation of how and why managers use tablets to support decision making

Abstract

Conference

Keywords

Access to Document

Prizes

Best Knowledge Management Paper Award

Cite this