An investigation into the application of CRM systems to product development

Ilona Jagielska; Ioan Ionescu; Graeme Shanks

An investigation into the application of CRM systems to product development

Ilona Jagielska, Ioan Ionescu, Graeme Shanks

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

Original language	English
Title of host publication	Proceedings of the 2005 International Business Information Management Conference on Information Management in Modern Enterprise: Issues & Solutions
Editors	Khalid S Soliman
Place of Publication	New York USA
Publisher	International Business Information Managment Association
Pages	184 - 187
Number of pages	4
ISBN (Print)	0975339338
Publication status	Published - 2005
Event	International Business Information Management 2005 - Lisbon, Portugal Duration: 5 Jul 2005 → 7 Jul 2005 Conference number: 4th https://ibima.org/conference/4th-ibima-conference/

Conference

Conference	International Business Information Management 2005
Abbreviated title	IBIMA 2005
Country/Territory	Portugal
City	Lisbon
Period	5/07/05 → 7/07/05
Other	IBIMA held two conferences in 2005 with same name
Internet address	https://ibima.org/conference/4th-ibima-conference/

Cite this

Jagielska, I., Ionescu, I., & Shanks, G. (2005). An investigation into the application of CRM systems to product development. In K. S. Soliman (Ed.), Proceedings of the 2005 International Business Information Management Conference on Information Management in Modern Enterprise: Issues & Solutions (pp. 184 - 187). International Business Information Managment Association.

Jagielska, Ilona ; Ionescu, Ioan ; Shanks, Graeme. / An investigation into the application of CRM systems to product development. Proceedings of the 2005 International Business Information Management Conference on Information Management in Modern Enterprise: Issues & Solutions. editor / Khalid S Soliman. New York USA : International Business Information Managment Association, 2005. pp. 184 - 187

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title = "An investigation into the application of CRM systems to product development",

author = "Ilona Jagielska and Ioan Ionescu and Graeme Shanks",

year = "2005",

language = "English",

isbn = "0975339338",

pages = "184 -- 187",

editor = "Soliman, {Khalid S}",

booktitle = "Proceedings of the 2005 International Business Information Management Conference on Information Management in Modern Enterprise: Issues & Solutions",

publisher = "International Business Information Managment Association",

note = "International Business Information Management 2005, IBIMA 2005 ; Conference date: 05-07-2005 Through 07-07-2005",

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Jagielska, I, Ionescu, I & Shanks, G 2005, An investigation into the application of CRM systems to product development. in KS Soliman (ed.), Proceedings of the 2005 International Business Information Management Conference on Information Management in Modern Enterprise: Issues & Solutions. International Business Information Managment Association, New York USA, pp. 184 - 187, International Business Information Management 2005, Lisbon, Portugal, 5/07/05.

An investigation into the application of CRM systems to product development. / Jagielska, Ilona; Ionescu, Ioan; Shanks, Graeme.

Proceedings of the 2005 International Business Information Management Conference on Information Management in Modern Enterprise: Issues & Solutions. ed. / Khalid S Soliman. New York USA : International Business Information Managment Association, 2005. p. 184 - 187.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

TY - GEN

T1 - An investigation into the application of CRM systems to product development

AU - Jagielska, Ilona

AU - Ionescu, Ioan

AU - Shanks, Graeme

N1 - Conference code: 4th

PY - 2005

Y1 - 2005

M3 - Conference Paper

SN - 0975339338

SP - 184

EP - 187

BT - Proceedings of the 2005 International Business Information Management Conference on Information Management in Modern Enterprise: Issues & Solutions

A2 - Soliman, Khalid S

PB - International Business Information Managment Association

CY - New York USA

T2 - International Business Information Management 2005

Y2 - 5 July 2005 through 7 July 2005

ER -

Jagielska I, Ionescu I, Shanks G. An investigation into the application of CRM systems to product development. In Soliman KS, editor, Proceedings of the 2005 International Business Information Management Conference on Information Management in Modern Enterprise: Issues & Solutions. New York USA: International Business Information Managment Association. 2005. p. 184 - 187