An integrated framework for competency development: perspectives of risk managers in banks

Eric H.Y. Koh, Mohan V. Avvari, Kim Hua Tan

Research output: Contribution to journalArticleResearchpeer-review

3 Citations (Scopus)


To succeed, business organisations need comprehensive competency development to continuously churn out talent. However, existing approaches are inadequate because they focus on specific technicalities, people and internal firm matters, rather than tackling the issues in a comprehensive manner. We address this deficiency by testing a framework that integrates three concepts—core competencies, dynamic competencies and learning organisation—in an under-researched context: banks’ risk management functions. Our survey of 135 risk management professionals yielded a five-factor framework. The proposed framework guides competency development more comprehensively in that it integrates the three concepts hitherto studied in isolation. It is also systematic and practical given its overarching and expandable dimensions.

Original languageEnglish
Pages (from-to)581-602
Number of pages22
JournalService Business
Issue number3
Publication statusPublished - 1 Sept 2016
Externally publishedYes


  • Banks
  • Competency development
  • Risk management
  • Strategy

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