An empirical study on the websites service quality of Hong Kong small businesses

Hongyi Sun, Pei Lee Teh, Anron Chiu

    Research output: Contribution to journalArticleResearchpeer-review

    6 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)931 - 947
    Number of pages17
    JournalTotal Quality Management & Business Excellence
    Volume23
    Issue number7-8
    DOIs
    Publication statusPublished - 2012

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