An empirical study on the websites service quality of Hong Kong small businesses

Hongyi Sun, Pei Lee Teh, Anron Chiu

Research output: Contribution to journalArticleResearchpeer-review

7 Citations (Scopus)
Original languageEnglish
Pages (from-to)931 - 947
Number of pages17
JournalTotal Quality Management & Business Excellence
Volume23
Issue number7-8
DOIs
Publication statusPublished - 2012

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