An empirical study of eMarketplaces customers' satisfaction: Evidence from Saudi Arabia

Fahad Ali Algarni; Yen P Cheung; Vincent Cheng-Siong Lee

doi:10.1109/ICSSSM.2013.6602511

An empirical study of eMarketplaces customers' satisfaction: Evidence from Saudi Arabia

Fahad Ali Algarni
, Yen P Cheung
, Vincent Cheng-Siong Lee

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

Original language	English
Title of host publication	Proceedings of the 2013 10th International Conference on Service Systems and Service Management (ICSSSM 2013)
Editors	Xiaoqiang Cai, Jian Chen, Jianmin Jia, Yongbo Xiao, Sean Zhou
Place of Publication	Piscataway NJ USA
Publisher	IEEE, Institute of Electrical and Electronics Engineers
Pages	434 - 439
Number of pages	6
ISBN (Print)	9781467348430
DOIs	https://doi.org/10.1109/ICSSSM.2013.6602511
Publication status	Published - 2013
Event	International Conference on Service Systems and Service Management 2013 - Hong Kong, China Duration: 17 Jul 2013 → 19 Jul 2013 Conference number: 10th

Conference

Conference	International Conference on Service Systems and Service Management 2013
Abbreviated title	ICSSSM 2013
Country/Territory	China
City	Hong Kong
Period	17/07/13 → 19/07/13

Access to Document

10.1109/ICSSSM.2013.6602511

Cite this

Algarni, F. A., Cheung, Y. P., & Lee, V. C.-S. (2013). An empirical study of eMarketplaces customers' satisfaction: Evidence from Saudi Arabia. In X. Cai, J. Chen, J. Jia, Y. Xiao, & S. Zhou (Eds.), Proceedings of the 2013 10th International Conference on Service Systems and Service Management (ICSSSM 2013) (pp. 434 - 439). IEEE, Institute of Electrical and Electronics Engineers. https://doi.org/10.1109/ICSSSM.2013.6602511

Algarni, Fahad Ali ; Cheung, Yen P ; Lee, Vincent Cheng-Siong. / An empirical study of eMarketplaces customers' satisfaction: Evidence from Saudi Arabia. Proceedings of the 2013 10th International Conference on Service Systems and Service Management (ICSSSM 2013). editor / Xiaoqiang Cai ; Jian Chen ; Jianmin Jia ; Yongbo Xiao ; Sean Zhou. Piscataway NJ USA : IEEE, Institute of Electrical and Electronics Engineers, 2013. pp. 434 - 439

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title = "An empirical study of eMarketplaces customers' satisfaction: Evidence from Saudi Arabia",

author = "Algarni, \{Fahad Ali\} and Cheung, \{Yen P\} and Lee, \{Vincent Cheng-Siong\}",

year = "2013",

doi = "10.1109/ICSSSM.2013.6602511",

language = "English",

isbn = "9781467348430",

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editor = "Xiaoqiang Cai and Jian Chen and Jianmin Jia and Yongbo Xiao and Sean Zhou",

booktitle = "Proceedings of the 2013 10th International Conference on Service Systems and Service Management (ICSSSM 2013)",

publisher = "IEEE, Institute of Electrical and Electronics Engineers",

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note = "International Conference on Service Systems and Service Management 2013, ICSSSM 2013 ; Conference date: 17-07-2013 Through 19-07-2013",

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Algarni, FA, Cheung, YP & Lee, VC-S 2013, An empirical study of eMarketplaces customers' satisfaction: Evidence from Saudi Arabia. in X Cai, J Chen, J Jia, Y Xiao & S Zhou (eds), Proceedings of the 2013 10th International Conference on Service Systems and Service Management (ICSSSM 2013). IEEE, Institute of Electrical and Electronics Engineers, Piscataway NJ USA, pp. 434 - 439, International Conference on Service Systems and Service Management 2013, Hong Kong, China, 17/07/13. https://doi.org/10.1109/ICSSSM.2013.6602511

An empirical study of eMarketplaces customers' satisfaction: Evidence from Saudi Arabia. / Algarni, Fahad Ali; Cheung, Yen P; Lee, Vincent Cheng-Siong.
Proceedings of the 2013 10th International Conference on Service Systems and Service Management (ICSSSM 2013). ed. / Xiaoqiang Cai; Jian Chen; Jianmin Jia; Yongbo Xiao; Sean Zhou. Piscataway NJ USA: IEEE, Institute of Electrical and Electronics Engineers, 2013. p. 434 - 439.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

TY - GEN

T1 - An empirical study of eMarketplaces customers' satisfaction: Evidence from Saudi Arabia

AU - Algarni, Fahad Ali

AU - Cheung, Yen P

AU - Lee, Vincent Cheng-Siong

N1 - Conference code: 10th

PY - 2013

Y1 - 2013

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DO - 10.1109/ICSSSM.2013.6602511

M3 - Conference Paper

SN - 9781467348430

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EP - 439

BT - Proceedings of the 2013 10th International Conference on Service Systems and Service Management (ICSSSM 2013)

A2 - Cai, Xiaoqiang

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A2 - Jia, Jianmin

A2 - Xiao, Yongbo

A2 - Zhou, Sean

PB - IEEE, Institute of Electrical and Electronics Engineers

CY - Piscataway NJ USA

T2 - International Conference on Service Systems and Service Management 2013

Y2 - 17 July 2013 through 19 July 2013

ER -

Algarni FA, Cheung YP, Lee VCS. An empirical study of eMarketplaces customers' satisfaction: Evidence from Saudi Arabia. In Cai X, Chen J, Jia J, Xiao Y, Zhou S, editors, Proceedings of the 2013 10th International Conference on Service Systems and Service Management (ICSSSM 2013). Piscataway NJ USA: IEEE, Institute of Electrical and Electronics Engineers. 2013. p. 434 - 439 doi: 10.1109/ICSSSM.2013.6602511