Original language | English |
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Pages (from-to) | 384 - 398 |
Number of pages | 15 |
Journal | European Journal of Marketing |
Publication status | Published - 2000 |
An Empirical Investigation of the Impact of Non-Verbal Communication on Service Evaluation
Gillian Hogg, Mark T Gabbott
Research output: Contribution to journal › Article › Research › peer-review