An empirical assessment of the production/operations manager's job

There have been significant positive changes to both the individual and the job in the production/operations management function in Australia. The most important finding is that, overall, production/operations managers are well-qualified, have positive perceptions of their jobs and are generally satisfied with the rewards. Also, perceived intrinsic rewards from the job appear to be high. The job of the production manager in the future is likely to be very exciting. The rapid increase of technology, and the advent of the knowledge worker, is likely to require highly qualified individuals with outstanding managerial skills to effectively manage the production function. The importance of the production management function in organizations is likely to increase, and outstanding production managers will be required to create and maintain a sustainable competitive advantage.