An approach to generating diverse personas for children and the elderly for software development

Tanjila Kanij; Xiaojiao Du; John Grundy; Anu Madugalla; Devi Karolita

doi:10.1109/COMPSAC57700.2023.00120

An approach to generating diverse personas for children and the elderly for software development

Tanjila Kanij, Xiaojiao Du, John Grundy, Anu Madugalla, Devi Karolita

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

3 Citations (Scopus)

Abstract

Children and elderly users typically interact very differently with the same software interfaces. These should be taken into consideration while designing and developing software that will be used by these users. In order to better understand the characteristics of children and elderly users of software, we systematically reviewed the relevant literature. We identified different facets of children and the elderly that are relevant to their interaction with the software. The facets for children are- Special needs children, Interaction with technology and General characteristics. Facets for elderly users are- Technical proficiency, Interaction with technology, Technology expectations and General characteristics. We developed a tool with different descriptions of those facets collected from our review. We collected feedback on the tool from experts and refined the tool accordingly. The personas generated using the tool can be used as is or can be extended by adding more context-specific information to the personas. The tool will help designers and developers of software interfaces to better understand the requirements of these user groups and to incorporate their specific needs during design and development. This will result in reducing biases arising from age-related facets and help to create more inclusive software.

Original language	English
Title of host publication	Proceedings - 2023 IEEE 47th Annual Computers, Software, and Applications Conference, COMPSAC 2023
Editors	Hossain Shahriar, Yuuichi Teranishi, Alfredo Cuzzocrea, Moushumi Sharmin, Dave Towey, AKM Jahangir Alam Majumder, Hiroki Kashiwazaki, Ji-Jiang Yang, Michiharu Takemoto, Nazmus Sakib, Ryohei Banno, Sheikh Iqbal Ahamed
Place of Publication	Piscataway NJ USA
Publisher	IEEE, Institute of Electrical and Electronics Engineers
Pages	898-903
Number of pages	6
ISBN (Electronic)	9798350326970
ISBN (Print)	9798350326987
DOIs	https://doi.org/10.1109/COMPSAC57700.2023.00120
Publication status	Published - 2023
Event	Symposium on Software Engineering Technologies & Applications 2023 - Torino, Italy Duration: 27 Jun 2023 → 27 Jun 2023 https://ieeecompsac.computer.org/2022/seta/

Conference

Conference	Symposium on Software Engineering Technologies & Applications 2023
Abbreviated title	SETA 2023
Country/Territory	Italy
City	Torino
Period	27/06/23 → 27/06/23
Internet address	https://ieeecompsac.computer.org/2022/seta/

Keywords

Children
Elderly users
Persona

Access to Document

10.1109/COMPSAC57700.2023.00120

Cite this

Kanij, T., Du, X., Grundy, J., Madugalla, A., & Karolita, D. (2023). An approach to generating diverse personas for children and the elderly for software development. In H. Shahriar, Y. Teranishi, A. Cuzzocrea, M. Sharmin, D. Towey, AKM. J. A. Majumder, H. Kashiwazaki, J.-J. Yang, M. Takemoto, N. Sakib, R. Banno, & S. I. Ahamed (Eds.), Proceedings - 2023 IEEE 47th Annual Computers, Software, and Applications Conference, COMPSAC 2023 (pp. 898-903). IEEE, Institute of Electrical and Electronics Engineers. https://doi.org/10.1109/COMPSAC57700.2023.00120

Kanij, Tanjila ; Du, Xiaojiao ; Grundy, John et al. / An approach to generating diverse personas for children and the elderly for software development. Proceedings - 2023 IEEE 47th Annual Computers, Software, and Applications Conference, COMPSAC 2023. editor / Hossain Shahriar ; Yuuichi Teranishi ; Alfredo Cuzzocrea ; Moushumi Sharmin ; Dave Towey ; AKM Jahangir Alam Majumder ; Hiroki Kashiwazaki ; Ji-Jiang Yang ; Michiharu Takemoto ; Nazmus Sakib ; Ryohei Banno ; Sheikh Iqbal Ahamed. Piscataway NJ USA : IEEE, Institute of Electrical and Electronics Engineers, 2023. pp. 898-903

@inproceedings{8c831263f40c46078712250f2e7f6818,

title = "An approach to generating diverse personas for children and the elderly for software development",

abstract = "Children and elderly users typically interact very differently with the same software interfaces. These should be taken into consideration while designing and developing software that will be used by these users. In order to better understand the characteristics of children and elderly users of software, we systematically reviewed the relevant literature. We identified different facets of children and the elderly that are relevant to their interaction with the software. The facets for children are- Special needs children, Interaction with technology and General characteristics. Facets for elderly users are- Technical proficiency, Interaction with technology, Technology expectations and General characteristics. We developed a tool with different descriptions of those facets collected from our review. We collected feedback on the tool from experts and refined the tool accordingly. The personas generated using the tool can be used as is or can be extended by adding more context-specific information to the personas. The tool will help designers and developers of software interfaces to better understand the requirements of these user groups and to incorporate their specific needs during design and development. This will result in reducing biases arising from age-related facets and help to create more inclusive software.",

keywords = "Children, Elderly users, Persona",

author = "Tanjila Kanij and Xiaojiao Du and John Grundy and Anu Madugalla and Devi Karolita",

note = "Funding Information: VII. ACKNOWLEDGEMENT Kanij, Grundy and Madugalla are supported by ARC Laureate Fellowship FL190100035. Publisher Copyright: {\textcopyright} 2023 IEEE.; Symposium on Software Engineering Technologies & Applications 2023, SETA 2023 ; Conference date: 27-06-2023 Through 27-06-2023",

year = "2023",

doi = "10.1109/COMPSAC57700.2023.00120",

language = "English",

isbn = "9798350326987",

pages = "898--903",

editor = "Hossain Shahriar and Yuuichi Teranishi and Alfredo Cuzzocrea and Moushumi Sharmin and Dave Towey and Majumder, {AKM Jahangir Alam} and Hiroki Kashiwazaki and Ji-Jiang Yang and Michiharu Takemoto and Nazmus Sakib and Ryohei Banno and Ahamed, {Sheikh Iqbal}",

booktitle = "Proceedings - 2023 IEEE 47th Annual Computers, Software, and Applications Conference, COMPSAC 2023",

publisher = "IEEE, Institute of Electrical and Electronics Engineers",

address = "United States of America",

url = "https://ieeecompsac.computer.org/2022/seta/",

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Kanij, T, Du, X, Grundy, J, Madugalla, A & Karolita, D 2023, An approach to generating diverse personas for children and the elderly for software development. in H Shahriar, Y Teranishi, A Cuzzocrea, M Sharmin, D Towey, AKMJA Majumder, H Kashiwazaki, J-J Yang, M Takemoto, N Sakib, R Banno & SI Ahamed (eds), Proceedings - 2023 IEEE 47th Annual Computers, Software, and Applications Conference, COMPSAC 2023. IEEE, Institute of Electrical and Electronics Engineers, Piscataway NJ USA, pp. 898-903, Symposium on Software Engineering Technologies & Applications 2023, Torino, Italy, 27/06/23. https://doi.org/10.1109/COMPSAC57700.2023.00120

An approach to generating diverse personas for children and the elderly for software development. / Kanij, Tanjila; Du, Xiaojiao; Grundy, John et al.
Proceedings - 2023 IEEE 47th Annual Computers, Software, and Applications Conference, COMPSAC 2023. ed. / Hossain Shahriar; Yuuichi Teranishi; Alfredo Cuzzocrea; Moushumi Sharmin; Dave Towey; AKM Jahangir Alam Majumder; Hiroki Kashiwazaki; Ji-Jiang Yang; Michiharu Takemoto; Nazmus Sakib; Ryohei Banno; Sheikh Iqbal Ahamed. Piscataway NJ USA: IEEE, Institute of Electrical and Electronics Engineers, 2023. p. 898-903.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

TY - GEN

T1 - An approach to generating diverse personas for children and the elderly for software development

AU - Kanij, Tanjila

AU - Du, Xiaojiao

AU - Grundy, John

AU - Madugalla, Anu

AU - Karolita, Devi

PY - 2023

Y1 - 2023

N2 - Children and elderly users typically interact very differently with the same software interfaces. These should be taken into consideration while designing and developing software that will be used by these users. In order to better understand the characteristics of children and elderly users of software, we systematically reviewed the relevant literature. We identified different facets of children and the elderly that are relevant to their interaction with the software. The facets for children are- Special needs children, Interaction with technology and General characteristics. Facets for elderly users are- Technical proficiency, Interaction with technology, Technology expectations and General characteristics. We developed a tool with different descriptions of those facets collected from our review. We collected feedback on the tool from experts and refined the tool accordingly. The personas generated using the tool can be used as is or can be extended by adding more context-specific information to the personas. The tool will help designers and developers of software interfaces to better understand the requirements of these user groups and to incorporate their specific needs during design and development. This will result in reducing biases arising from age-related facets and help to create more inclusive software.

AB - Children and elderly users typically interact very differently with the same software interfaces. These should be taken into consideration while designing and developing software that will be used by these users. In order to better understand the characteristics of children and elderly users of software, we systematically reviewed the relevant literature. We identified different facets of children and the elderly that are relevant to their interaction with the software. The facets for children are- Special needs children, Interaction with technology and General characteristics. Facets for elderly users are- Technical proficiency, Interaction with technology, Technology expectations and General characteristics. We developed a tool with different descriptions of those facets collected from our review. We collected feedback on the tool from experts and refined the tool accordingly. The personas generated using the tool can be used as is or can be extended by adding more context-specific information to the personas. The tool will help designers and developers of software interfaces to better understand the requirements of these user groups and to incorporate their specific needs during design and development. This will result in reducing biases arising from age-related facets and help to create more inclusive software.

KW - Children

KW - Elderly users

KW - Persona

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U2 - 10.1109/COMPSAC57700.2023.00120

DO - 10.1109/COMPSAC57700.2023.00120

M3 - Conference Paper

AN - SCOPUS:85168877186

SN - 9798350326987

SP - 898

EP - 903

BT - Proceedings - 2023 IEEE 47th Annual Computers, Software, and Applications Conference, COMPSAC 2023

A2 - Shahriar, Hossain

A2 - Teranishi, Yuuichi

A2 - Cuzzocrea, Alfredo

A2 - Sharmin, Moushumi

A2 - Towey, Dave

A2 - Majumder, AKM Jahangir Alam

A2 - Kashiwazaki, Hiroki

A2 - Yang, Ji-Jiang

A2 - Takemoto, Michiharu

A2 - Sakib, Nazmus

A2 - Banno, Ryohei

A2 - Ahamed, Sheikh Iqbal

PB - IEEE, Institute of Electrical and Electronics Engineers

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Kanij T, Du X, Grundy J, Madugalla A, Karolita D. An approach to generating diverse personas for children and the elderly for software development. In Shahriar H, Teranishi Y, Cuzzocrea A, Sharmin M, Towey D, Majumder AKMJA, Kashiwazaki H, Yang JJ, Takemoto M, Sakib N, Banno R, Ahamed SI, editors, Proceedings - 2023 IEEE 47th Annual Computers, Software, and Applications Conference, COMPSAC 2023. Piscataway NJ USA: IEEE, Institute of Electrical and Electronics Engineers. 2023. p. 898-903 doi: 10.1109/COMPSAC57700.2023.00120

An approach to generating diverse personas for children and the elderly for software development

Abstract

Conference

Keywords

Access to Document

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HCMDSE: Human-centric Model-driven Software Engineering

Cite this

An approach to generating diverse personas for children and the elderly for software development

Abstract

Conference

Keywords

Access to Document

Other files and links

Projects

HCMDSE: Human-centric Model-driven Software Engineering

Cite this