An Analysis of Customer Retention and Insurance Claim Patterns using Data Mining: A Case Study

Kate A Smith, Robert J Willis, Malcolm Brooks

Research output: Contribution to journal › Article › Research › peer-review

Original language	English
Pages (from-to)	532 - 541
Number of pages	10
Journal	Journal of the Operational Research Society
Publication status	Published - 2000

Cite this

@article{be43ea92f36341bd84a9a249afa9374d,

title = "An Analysis of Customer Retention and Insurance Claim Patterns using Data Mining: A Case Study",

author = "Smith, {Kate A} and Willis, {Robert J} and Malcolm Brooks",

year = "2000",

language = "English",

pages = "532 -- 541",

journal = "Journal of the Operational Research Society",

issn = "0160-5682",

publisher = "Palgrave Macmillan",

}