An actionable approach to understand group experience in complex, multi-surface spaces

Roberto Martinez-Maldonado, Peter Goodyear, Judy Kay, Kate Thompson, Lucila Carvalho

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

12 Citations (Scopus)

Abstract

There is a steadily growing interest in the design of spaces in which multiple interactive surfaces are present and, in turn, in understanding their role in group activity. However, authentic activities in these multi-surface spaces can be complex. Groups commonly use digital and non-digital artefacts, tools and resources, in varied ways depending on their specific social and epistemic goals. Thus, designing for collaboration in such spaces can be very challenging. Importantly, there is still a lack of agreement on how to approach the analysis of groups' experiences in these heterogeneous spaces. This paper presents an actionable approach that aims to address the complexity of understanding multi-user multi-surface systems. We provide a structure for applying different analytical tools in terms of four closely related dimensions of user activity: the setting, the tasks, the people and the runtime coconfiguration. The applicability of our approach is illustrated with six types of analysis of group activity in a multi-surface design studio.

Original languageEnglish
Title of host publicationProceedings, The 34th Annual CHI Conference on Human Factors in Computing Systems
EditorsCliff Lampe
Place of PublicationNew York NY USA
PublisherAssociation for Computing Machinery (ACM)
Pages2062-2074
Number of pages13
ISBN (Electronic)9781450333627
DOIs
Publication statusPublished - 2016
Externally publishedYes
EventInternational Conference on Human Factors in Computing Systems 2016 - San Jose, United States of America
Duration: 7 May 201612 May 2016
Conference number: 34th
https://chi2016.acm.org/wp/ (Website)
https://dl.acm.org/doi/proceedings/10.1145/2851581 (Proceedings)

Conference

ConferenceInternational Conference on Human Factors in Computing Systems 2016
Abbreviated titleCHI 2016
CountryUnited States of America
CitySan Jose
Period7/05/1612/05/16
Other
Internet address

Keywords

  • Collocated collaboration
  • Groupware
  • Horizontal display
  • Multi-surface
  • Shared-display
  • Ubicomp ecologies

Cite this

Martinez-Maldonado, R., Goodyear, P., Kay, J., Thompson, K., & Carvalho, L. (2016). An actionable approach to understand group experience in complex, multi-surface spaces. In C. Lampe (Ed.), Proceedings, The 34th Annual CHI Conference on Human Factors in Computing Systems (pp. 2062-2074). Association for Computing Machinery (ACM). https://doi.org/10.1145/2858036.2858213