Acceptance of ICTs by older adults: A review of recent studies

Qi Ma; Ke Chen; Alan Hoi-Shou Chan; Pei Lee Teh

doi:10.1007/978-3-319-20892-3_24

Acceptance of ICTs by older adults: A review of recent studies

Qi Ma, Ke Chen, Alan Hoi-Shou Chan, Pei Lee Teh

Malaysia School of Business

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

31 Citations (Scopus)

Abstract

Objectives: Issues surrounding aging and information communication technologies (ICTs) are of critical importance. This study aims to identify the determinants of the acceptance of ICTs innovations by older adults, and discuss the research gap in the gerontechnology literature. Methods: Research articles were selected from four multi-disciplinary databases (SCOPUS, ProQuest, EBSCOHOST, Science Direct) from 2004 to 2015. Articles were filtered by Older than 55 , healthy , acceptance , ICTs , etc. Finally, a total of 29 papers including qualitative, quantitative and mixed-method research are used in this study. Results: The majority of these studies indicated that older adults have a positive attitude towards using ICTs. The findings summarized ICTs-related technologies in five basic domains: Intelligent monitoring, Health care delivery, Online services, Social communication, and Internet Computer. The review gathered and classified important acceptance factors into six themes: Perceived Benefits of Use, Subjective Norm, Perceived Behavior Control, Perceived Usability, Affections, and Socio-demographic Mediators.

Original language	English
Title of host publication	Proceedings of the 1st International Conference on Human Aspects of IT for the Aged Population: Design for Aging, ITAP 2015, Held as Part of HCI International 2015: Part 1
Editors	Jia Zhou, Gavriel Salvendy
Place of Publication	Switzerland
Publisher	Springer
Pages	239 - 249
Number of pages	11
Volume	9193
ISBN (Print)	9783319202938
DOIs	https://doi.org/10.1007/978-3-319-20892-3_24
Publication status	Published - 2015
Event	International Conference on Human Aspects of IT for the Aged Population 2015 - Los Angeles, United States of America Duration: 2 Aug 2015 → 7 Aug 2015 Conference number: 1st https://link.springer.com/book/10.1007/978-3-319-20892-3 (Proceedings)

Conference

Conference	International Conference on Human Aspects of IT for the Aged Population 2015
Abbreviated title	ITAP 2015
Country/Territory	United States of America
City	Los Angeles
Period	2/08/15 → 7/08/15
Other	ITAP: International Conference on Human Aspects of IT for the Aged Population Human Aspects of IT for the Aged Population. Design for Aging First International Conference, ITAP 2015, Held as Part of HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015. Proceedings, Part I Proceedings of the 1st International Conference on Human Aspects of IT for the Aged Population: Design for Aging, ITAP 2015, Held as Part of HCI International 2015: Part 1
Internet address	https://link.springer.com/book/10.1007/978-3-319-20892-3 (Proceedings)

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10.1007/978-3-319-20892-3_24

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Ma, Q., Chen, K., Chan, A. H.-S., & Teh, P. L. (2015). Acceptance of ICTs by older adults: A review of recent studies. In J. Zhou, & G. Salvendy (Eds.), Proceedings of the 1st International Conference on Human Aspects of IT for the Aged Population: Design for Aging, ITAP 2015, Held as Part of HCI International 2015: Part 1 (Vol. 9193, pp. 239 - 249). Springer. https://doi.org/10.1007/978-3-319-20892-3_24

Ma, Qi ; Chen, Ke ; Chan, Alan Hoi-Shou et al. / Acceptance of ICTs by older adults: A review of recent studies. Proceedings of the 1st International Conference on Human Aspects of IT for the Aged Population: Design for Aging, ITAP 2015, Held as Part of HCI International 2015: Part 1. editor / Jia Zhou ; Gavriel Salvendy. Vol. 9193 Switzerland : Springer, 2015. pp. 239 - 249

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title = "Acceptance of ICTs by older adults: A review of recent studies",

abstract = "Objectives: Issues surrounding aging and information communication technologies (ICTs) are of critical importance. This study aims to identify the determinants of the acceptance of ICTs innovations by older adults, and discuss the research gap in the gerontechnology literature. Methods: Research articles were selected from four multi-disciplinary databases (SCOPUS, ProQuest, EBSCOHOST, Science Direct) from 2004 to 2015. Articles were filtered by Older than 55 , healthy , acceptance , ICTs , etc. Finally, a total of 29 papers including qualitative, quantitative and mixed-method research are used in this study. Results: The majority of these studies indicated that older adults have a positive attitude towards using ICTs. The findings summarized ICTs-related technologies in five basic domains: Intelligent monitoring, Health care delivery, Online services, Social communication, and Internet Computer. The review gathered and classified important acceptance factors into six themes: Perceived Benefits of Use, Subjective Norm, Perceived Behavior Control, Perceived Usability, Affections, and Socio-demographic Mediators.",

author = "Qi Ma and Ke Chen and Chan, \{Alan Hoi-Shou\} and Teh, \{Pei Lee\}",

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booktitle = "Proceedings of the 1st International Conference on Human Aspects of IT for the Aged Population: Design for Aging, ITAP 2015, Held as Part of HCI International 2015: Part 1",

publisher = "Springer",

address = "Switzerland",

note = "International Conference on Human Aspects of IT for the Aged Population 2015, ITAP 2015 ; Conference date: 02-08-2015 Through 07-08-2015",

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Ma, Q, Chen, K, Chan, AH-S & Teh, PL 2015, Acceptance of ICTs by older adults: A review of recent studies. in J Zhou & G Salvendy (eds), Proceedings of the 1st International Conference on Human Aspects of IT for the Aged Population: Design for Aging, ITAP 2015, Held as Part of HCI International 2015: Part 1. vol. 9193, Springer, Switzerland, pp. 239 - 249, International Conference on Human Aspects of IT for the Aged Population 2015, Los Angeles, California, United States of America, 2/08/15. https://doi.org/10.1007/978-3-319-20892-3_24

Acceptance of ICTs by older adults: A review of recent studies. / Ma, Qi; Chen, Ke; Chan, Alan Hoi-Shou et al.
Proceedings of the 1st International Conference on Human Aspects of IT for the Aged Population: Design for Aging, ITAP 2015, Held as Part of HCI International 2015: Part 1. ed. / Jia Zhou; Gavriel Salvendy. Vol. 9193 Switzerland: Springer, 2015. p. 239 - 249.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

TY - GEN

T1 - Acceptance of ICTs by older adults: A review of recent studies

AU - Ma, Qi

AU - Chen, Ke

AU - Chan, Alan Hoi-Shou

AU - Teh, Pei Lee

N1 - Conference code: 1st

PY - 2015

Y1 - 2015

N2 - Objectives: Issues surrounding aging and information communication technologies (ICTs) are of critical importance. This study aims to identify the determinants of the acceptance of ICTs innovations by older adults, and discuss the research gap in the gerontechnology literature. Methods: Research articles were selected from four multi-disciplinary databases (SCOPUS, ProQuest, EBSCOHOST, Science Direct) from 2004 to 2015. Articles were filtered by Older than 55 , healthy , acceptance , ICTs , etc. Finally, a total of 29 papers including qualitative, quantitative and mixed-method research are used in this study. Results: The majority of these studies indicated that older adults have a positive attitude towards using ICTs. The findings summarized ICTs-related technologies in five basic domains: Intelligent monitoring, Health care delivery, Online services, Social communication, and Internet Computer. The review gathered and classified important acceptance factors into six themes: Perceived Benefits of Use, Subjective Norm, Perceived Behavior Control, Perceived Usability, Affections, and Socio-demographic Mediators.

AB - Objectives: Issues surrounding aging and information communication technologies (ICTs) are of critical importance. This study aims to identify the determinants of the acceptance of ICTs innovations by older adults, and discuss the research gap in the gerontechnology literature. Methods: Research articles were selected from four multi-disciplinary databases (SCOPUS, ProQuest, EBSCOHOST, Science Direct) from 2004 to 2015. Articles were filtered by Older than 55 , healthy , acceptance , ICTs , etc. Finally, a total of 29 papers including qualitative, quantitative and mixed-method research are used in this study. Results: The majority of these studies indicated that older adults have a positive attitude towards using ICTs. The findings summarized ICTs-related technologies in five basic domains: Intelligent monitoring, Health care delivery, Online services, Social communication, and Internet Computer. The review gathered and classified important acceptance factors into six themes: Perceived Benefits of Use, Subjective Norm, Perceived Behavior Control, Perceived Usability, Affections, and Socio-demographic Mediators.

UR - https://www.scopus.com/pages/publications/84947278238

U2 - 10.1007/978-3-319-20892-3_24

DO - 10.1007/978-3-319-20892-3_24

M3 - Conference Paper

SN - 9783319202938

VL - 9193

SP - 239

EP - 249

BT - Proceedings of the 1st International Conference on Human Aspects of IT for the Aged Population: Design for Aging, ITAP 2015, Held as Part of HCI International 2015: Part 1

A2 - Zhou, Jia

A2 - Salvendy, Gavriel

PB - Springer

CY - Switzerland

T2 - International Conference on Human Aspects of IT for the Aged Population 2015

Y2 - 2 August 2015 through 7 August 2015

ER -

Ma Q, Chen K, Chan AHS, Teh PL. Acceptance of ICTs by older adults: A review of recent studies. In Zhou J, Salvendy G, editors, Proceedings of the 1st International Conference on Human Aspects of IT for the Aged Population: Design for Aging, ITAP 2015, Held as Part of HCI International 2015: Part 1. Vol. 9193. Switzerland: Springer. 2015. p. 239 - 249 doi: 10.1007/978-3-319-20892-3_24

Acceptance of ICTs by older adults: A review of recent studies

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