A Wizard-of-Oz study of curiosity in human-robot interaction

Edith Law; Vicky Cai; Qi Feng Liu; Sajin Sasy; Joslin Goh; Alex Blidaru; Dana Kulic

doi:10.1109/ROMAN.2017.8172365

A Wizard-of-Oz study of curiosity in human-robot interaction

Edith Law, Vicky Cai, Qi Feng Liu, Sajin Sasy, Joslin Goh, Alex Blidaru, Dana Kulic

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

11 Citations (Scopus)

Abstract

Service robots are becoming a widespread tool for assisting humans in scientific, industrial and even domestic settings. Yet, our understanding of how to motivate and sustain interactions between human users and robots remains limited. In this work, we conducted a study to investigate how surprising robot behaviour evokes curiosity and influences trust and engagement in the context of participants interacting with Recyclo, a service robot for providing recycling recommendations. In a Wizard-of-Oz experiment, 36 participants were asked to interact with Recyclo to recognize and sort a variety of objects, and were given object recognition responses that were either unsurprising or surprising. Results show that surprise gave rise to information seeking behavior indicative of curiosity, while having a positive influence on engagement and negative influence on trust.

Original language	English
Title of host publication	2017 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN 2017)
Editors	Wolfram Burgard, Michelle Johnson, Yasushi Nakauchi
Place of Publication	Piscataway NJ USA
Publisher	IEEE, Institute of Electrical and Electronics Engineers
Pages	607-614
Number of pages	8
ISBN (Electronic)	9781538635186, 9781538635179
ISBN (Print)	9781538635193
DOIs	https://doi.org/10.1109/ROMAN.2017.8172365
Publication status	Published - 8 Dec 2017
Externally published	Yes
Event	IEEE/RSJ International Symposium on Robot and Human Interactive Communication 2017 - Lisbon, Portugal Duration: 28 Aug 2017 → 1 Sep 2017 Conference number: 26th https://ieeexplore.ieee.org/xpl/conhome/8116593/proceeding (Proceedings)

Conference

Conference	IEEE/RSJ International Symposium on Robot and Human Interactive Communication 2017
Abbreviated title	RO-MAN 2017
Country/Territory	Portugal
City	Lisbon
Period	28/08/17 → 1/09/17
Internet address	https://ieeexplore.ieee.org/xpl/conhome/8116593/proceeding (Proceedings)

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10.1109/ROMAN.2017.8172365

Cite this

Law, E., Cai, V., Liu, Q. F., Sasy, S., Goh, J., Blidaru, A., & Kulic, D. (2017). A Wizard-of-Oz study of curiosity in human-robot interaction. In W. Burgard, M. Johnson, & Y. Nakauchi (Eds.), 2017 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN 2017) (pp. 607-614). IEEE, Institute of Electrical and Electronics Engineers. https://doi.org/10.1109/ROMAN.2017.8172365

Law, Edith ; Cai, Vicky ; Liu, Qi Feng ; Sasy, Sajin ; Goh, Joslin ; Blidaru, Alex ; Kulic, Dana. / A Wizard-of-Oz study of curiosity in human-robot interaction. 2017 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN 2017). editor / Wolfram Burgard ; Michelle Johnson ; Yasushi Nakauchi. Piscataway NJ USA : IEEE, Institute of Electrical and Electronics Engineers, 2017. pp. 607-614

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title = "A Wizard-of-Oz study of curiosity in human-robot interaction",

abstract = "Service robots are becoming a widespread tool for assisting humans in scientific, industrial and even domestic settings. Yet, our understanding of how to motivate and sustain interactions between human users and robots remains limited. In this work, we conducted a study to investigate how surprising robot behaviour evokes curiosity and influences trust and engagement in the context of participants interacting with Recyclo, a service robot for providing recycling recommendations. In a Wizard-of-Oz experiment, 36 participants were asked to interact with Recyclo to recognize and sort a variety of objects, and were given object recognition responses that were either unsurprising or surprising. Results show that surprise gave rise to information seeking behavior indicative of curiosity, while having a positive influence on engagement and negative influence on trust.",

author = "Edith Law and Vicky Cai and Liu, {Qi Feng} and Sajin Sasy and Joslin Goh and Alex Blidaru and Dana Kulic",

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note = "IEEE/RSJ International Symposium on Robot and Human Interactive Communication 2017, RO-MAN 2017 ; Conference date: 28-08-2017 Through 01-09-2017",

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Law, E, Cai, V, Liu, QF, Sasy, S, Goh, J, Blidaru, A & Kulic, D 2017, A Wizard-of-Oz study of curiosity in human-robot interaction. in W Burgard, M Johnson & Y Nakauchi (eds), 2017 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN 2017). IEEE, Institute of Electrical and Electronics Engineers, Piscataway NJ USA, pp. 607-614, IEEE/RSJ International Symposium on Robot and Human Interactive Communication 2017, Lisbon, Portugal, 28/08/17. https://doi.org/10.1109/ROMAN.2017.8172365

A Wizard-of-Oz study of curiosity in human-robot interaction. / Law, Edith; Cai, Vicky; Liu, Qi Feng; Sasy, Sajin; Goh, Joslin; Blidaru, Alex; Kulic, Dana.

2017 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN 2017). ed. / Wolfram Burgard; Michelle Johnson; Yasushi Nakauchi. Piscataway NJ USA : IEEE, Institute of Electrical and Electronics Engineers, 2017. p. 607-614.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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T1 - A Wizard-of-Oz study of curiosity in human-robot interaction

AU - Law, Edith

AU - Cai, Vicky

AU - Liu, Qi Feng

AU - Sasy, Sajin

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AU - Blidaru, Alex

AU - Kulic, Dana

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N2 - Service robots are becoming a widespread tool for assisting humans in scientific, industrial and even domestic settings. Yet, our understanding of how to motivate and sustain interactions between human users and robots remains limited. In this work, we conducted a study to investigate how surprising robot behaviour evokes curiosity and influences trust and engagement in the context of participants interacting with Recyclo, a service robot for providing recycling recommendations. In a Wizard-of-Oz experiment, 36 participants were asked to interact with Recyclo to recognize and sort a variety of objects, and were given object recognition responses that were either unsurprising or surprising. Results show that surprise gave rise to information seeking behavior indicative of curiosity, while having a positive influence on engagement and negative influence on trust.

AB - Service robots are becoming a widespread tool for assisting humans in scientific, industrial and even domestic settings. Yet, our understanding of how to motivate and sustain interactions between human users and robots remains limited. In this work, we conducted a study to investigate how surprising robot behaviour evokes curiosity and influences trust and engagement in the context of participants interacting with Recyclo, a service robot for providing recycling recommendations. In a Wizard-of-Oz experiment, 36 participants were asked to interact with Recyclo to recognize and sort a variety of objects, and were given object recognition responses that were either unsurprising or surprising. Results show that surprise gave rise to information seeking behavior indicative of curiosity, while having a positive influence on engagement and negative influence on trust.

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Law E, Cai V, Liu QF, Sasy S, Goh J, Blidaru A et al. A Wizard-of-Oz study of curiosity in human-robot interaction. In Burgard W, Johnson M, Nakauchi Y, editors, 2017 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN 2017). Piscataway NJ USA: IEEE, Institute of Electrical and Electronics Engineers. 2017. p. 607-614 https://doi.org/10.1109/ROMAN.2017.8172365

A Wizard-of-Oz study of curiosity in human-robot interaction

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