@inproceedings{5c072afd46584a4f96b4101c6663f78e,
title = "A three-country comparison of service quality measures: Australia Bangladesh and Vietnam",
author = "Jevons, {Colin Peter} and John Pidgeon and Shahadat Khan",
year = "2003",
language = "English",
isbn = "093783061",
pages = "1 -- 5",
editor = "J Lewin",
booktitle = "Marketing Across Borders and Boundaries: Proceedings of the 2003 World Marketing Congress",
publisher = "Academy of Marketing Science",
note = "AMS World Marketing Congress 2003 : Marketing Across Borders and Boundaries ; Conference date: 11-06-2003 Through 14-06-2003",
}