@inproceedings{f7d287497ac3429385ca52e39023c788,
title = "A tale of a web services initiative: What really matters in benefits realization",
author = "Adi Prananto and Setyawan, {Emmanuel Arnody} and Joze Kuzic",
year = "2009",
language = "English",
isbn = "9789537138165",
pages = "137 -- 143",
editor = "Vesna Luzar-Stiffler and Iva Jarec and Zoran Bekic",
booktitle = "Proceedings of the ITI 2009 31st International Conference on Information Technology Interfaces",
publisher = "IEEE, Institute of Electrical and Electronics Engineers",
address = "United States of America",
note = "International Conference on Information Technology Interfaces 2009, ITI 2009 ; Conference date: 01-01-2009",
}