A study of exchange and emotions in team member relationships

Herman H.M. Tse, Marie T. Dasborough

Research output: Contribution to journalArticleResearchpeer-review

89 Citations (Scopus)

Abstract

In this article we aim to generate theory about how individuals perceive their relationships with team members, and their emotional experiences within the team member exchange (TMX) process. Findings from qualitative and quantitative analyses are presented, with data collected from 25 full-time employees working within five teams in two organizations. The qualitative results reveal a variety of exchanges that occur within the team member relationships, including relationship-oriented exchanges and task-oriented exchanges. Team members highlighted the importance of friendship within the team context, and that they experienced positive and negative emotions in response to their TMX relationships. The quantitative results also indicated that positive emotions, rather than negative emotions, were associated with high-quality TMX relationships.

Original languageEnglish
Pages (from-to)194-215
Number of pages22
JournalGroup and Organization Management
Volume33
Issue number2
DOIs
Publication statusPublished - Apr 2008
Externally publishedYes

Keywords

  • Emotions
  • Friendship
  • Team member exchange (TMX)
  • Teams

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