@inbook{1c6d1da1163e4e33b974364e34689fb4,
title = "A story of IT outsourcing from early experience to maturity",
author = "Fisher, \{Julie Lynette\} and Rudy Hirschheim and Jacobs, \{Robert Owen George\}",
year = "2009",
language = "English",
isbn = "9783540888505",
pages = "147 -- 174",
editor = "Rudy Hirschheim and Armin Heinzl and Jens Dibbern",
booktitle = "Information Systems Outsourcing: Enduring Themes, Global Challenges, and Process Opportunities",
publisher = "Springer",
address = "Switzerland",
edition = "Third",
}