TY - JOUR
T1 - A review of research on the prevalence, antecedents, consequences and prevention of workplace aggression in clinical medical practice
AU - Hills, Danny
AU - Joyce, Catherine Marie
PY - 2013
Y1 - 2013
N2 - A broad-ranging review of the published research literature was undertaken on workplace aggression
in clinical medical practice. Prevalence studies have found that 15-75 of survey respondents
reported verbal aggression and 2-29 reported physical aggression in medical practice settings in the
previous 6-24 months. In comparison, there was limited published research on the antecedents and
consequences of clinician exposure to workplace aggression, and a dearth of published research on
the prevention and minimization of workplace aggression in medical practice settings. Future
research efforts need to investigate workplace aggression from all sources and across all medical
clinician sub-populations in the diverse settings in which they work. Specific attention needs to be
given to identifying key risk and protective factors for workplace aggression exposure, including in
relation to clinician profiles, the settings and conditions of medical work, and the presence of key
aggression prevention and minimisation efforts, both individually and in combination. The impact of
workplace aggression on clinician health, well-being, performance and work participation remains
under-researched. Overall, a more extensive and robust evidence base is required to enable
informed decision-making on reducing the likelihood and consequences of workplace aggression in clinical medical practice.
AB - A broad-ranging review of the published research literature was undertaken on workplace aggression
in clinical medical practice. Prevalence studies have found that 15-75 of survey respondents
reported verbal aggression and 2-29 reported physical aggression in medical practice settings in the
previous 6-24 months. In comparison, there was limited published research on the antecedents and
consequences of clinician exposure to workplace aggression, and a dearth of published research on
the prevention and minimization of workplace aggression in medical practice settings. Future
research efforts need to investigate workplace aggression from all sources and across all medical
clinician sub-populations in the diverse settings in which they work. Specific attention needs to be
given to identifying key risk and protective factors for workplace aggression exposure, including in
relation to clinician profiles, the settings and conditions of medical work, and the presence of key
aggression prevention and minimisation efforts, both individually and in combination. The impact of
workplace aggression on clinician health, well-being, performance and work participation remains
under-researched. Overall, a more extensive and robust evidence base is required to enable
informed decision-making on reducing the likelihood and consequences of workplace aggression in clinical medical practice.
UR - http://www.sciencedirect.com/science/article/pii/S1359178913000682
U2 - 10.1016/j.avb.2013.07.014
DO - 10.1016/j.avb.2013.07.014
M3 - Article
SN - 1359-1789
VL - 18
SP - 554
EP - 569
JO - Aggression and Violent Behavior
JF - Aggression and Violent Behavior
IS - 5
ER -