A qualitative method for identifying factors that influence user satisfaction

Bernard J Terrill, Andrew Mark Flitman

    Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

    Original languageEnglish
    Title of host publicationProceedings of the 12th International Conference on Information Systems and Development: Constructing the Infrastructure for the Knowledge Economy
    EditorsHenry Linger, Julie Fisher, Wita Wojtkowski, W Gregory Wojtkowski, Joze Zupancic, Kitty Vigo, Josie Arnold
    Place of PublicationNew York USA
    PublisherKluwer Academic Publishers
    Pages293 - 304
    Number of pages12
    ISBN (Print)0306485540
    Publication statusPublished - 2004
    EventInternational Conference on Information Systems Development 2003 - Melbourne, Australia
    Duration: 29 Aug 200331 Aug 2003
    Conference number: 12th
    https://link.springer.com/book/10.1007/978-1-4757-4852-9 (Proceedings)


    ConferenceInternational Conference on Information Systems Development 2003
    Abbreviated titleISD 2003
    Internet address

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