@inbook{979e22eaef3741bfb39b089695557a20,
title = "A porter framework for understanding the strategic potential of data mining for the Australian banking industry",
author = "Smith, \{Kate Amanda\} and Dale, \{Mark S\}",
year = "2004",
language = "English",
isbn = "1591401348",
pages = "25 -- 45",
editor = "Nemati, \{Hamid R\} and Barko, \{Christopher D\}",
booktitle = "Organizational Data Mining: Leveraging Enterprise Data Resources for Optimal Performance",
publisher = "IDEA Publishing",
edition = "1",
}