A model of business intelligence systems use in Chinese Organizations

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    The transferability of many Western-based information system theories to other cultures is under-researched. Business intelligence (BI) has topped CIOs' technology priority list for years and BI is currently the largest IT spend. Chinese BI markets have great potential based on its fast-growth economy. Unlike the West, China adopts a different culture and a different management philosophy. This paper investigates whether Chinese culture changes our understanding of BI systems use. Guanxi and constructs from the unified theory of acceptance and use of technology (UTAUT) are applied in two large Chinese organizations, where UTAUT constructs cannot explain Chinese managerial BI use. A model of Chinese BI use (MCBIU), consisted of a foundation, an alignment, and an outcome layer, is proposed to fill this gap. This model is the major theoretical contribution of this paper. This paper also contributes to practice by improving Chinese managers', BI consultants' and developers' understanding of the topic.
    Original languageEnglish
    Title of host publicationAustralasian Conference on Information Systems 2017, Hobart, Australia
    EditorsKai Riemer, Marta Indulska, Virpi Kristiina Tuunainen
    Place of PublicationHobart Tas Australia
    PublisherAustralasian Conference on Information Systems
    Number of pages11
    Publication statusPublished - 2017
    EventAustralasian Conference on Information Systems 2017 - University of Tasmania, Hobart, Australia
    Duration: 4 Dec 20176 Dec 2017
    Conference number: 28th
    http://acis.aaisnet.org/proceedings/2017.zip (Proceedings)


    ConferenceAustralasian Conference on Information Systems 2017
    Abbreviated titleACIS 2017
    Internet address

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