@inproceedings{802696d178cd4924a10baeb25914cef5,
title = "A model for exploring quality outcomes in outsourced activities",
author = "Alison Dean and Mile Terziovski",
year = "1999",
language = "English",
isbn = "0 7337 2587 2",
pages = "115 -- 121",
booktitle = "Third International and Sixth National Research Conference on Quality Management",
publisher = "Standards Australia",
note = "Third International and Sixth National Research Conference on Quality Management ; Conference date: 08-02-1999 Through 10-02-1999",
}