A human-centric approach to building a smarter and better parking application

Chenlin Li; Yuting Yu; Jeremy Leckning; Weicheng Xing; Chun Long Fong; John Grundy; Devi Karolita; Jennifer McIntosh; Humphrey O. Obie

doi:10.1109/COMPSAC51774.2021.00076

A human-centric approach to building a smarter and better parking application

Chenlin Li, Yuting Yu, Jeremy Leckning, Weicheng Xing, Chun Long Fong, John Grundy, Devi Karolita, Jennifer McIntosh, Humphrey O. Obie

Department of Software Systems & Cybersecurity

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

9 Citations (Scopus)

Abstract

Finding a parking space can be very stressful and time consuming. A variety of different vehicle parking applications have been developed but many fail to support diverse end-users. We captured diverse human-centric issues from user reviews and literature, and then created personas that encompass a wide representative range of parking app user groups. Using these personas, user stories were created, categorized and parking app tasks prioritized. We used these to develop a prototype new “smart parking app”. A cognitive walk-through was employed using each of the personas and user stories to evaluate the app. With more human-centric factors taken into account in the design and development of the app, we found that majority of the human-centric frustrations identified were resolved, when compared with a commonly used parking app.

Original language	English
Title of host publication	Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021
Editors	W. K. Chan, Bill Claycomb, Hiroki Takakura, Ji-Jiang Yang, Yuuichi Teranishi, Dave Towey, Sergio Segura, Hossain Shahriar, Sorel Reisman, Sheikh Iqbal Ahamed
Place of Publication	Piscataway NJ USA
Publisher	IEEE, Institute of Electrical and Electronics Engineers
Pages	514-519
Number of pages	6
ISBN (Electronic)	9781665424639
ISBN (Print)	9781665424646
DOIs	https://doi.org/10.1109/COMPSAC51774.2021.00076
Publication status	Published - 2021
Event	International Computer Software and Applications Conference 2021 - Online, Spain Duration: 12 Jul 2021 → 16 Jul 2021 Conference number: 45th https://ieeexplore.ieee.org/xpl/conhome/9529349/proceeding (Proceedings)

Publication series

Name	Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021
Publisher	IEEE, Institute of Electrical and Electronics Engineers
ISSN (Print)	0730-3157

Conference

Conference	International Computer Software and Applications Conference 2021
Abbreviated title	COMPSAC 2021
Country/Territory	Spain
Period	12/07/21 → 16/07/21
Internet address	https://ieeexplore.ieee.org/xpl/conhome/9529349/proceeding (Proceedings)

Access to Document

10.1109/COMPSAC51774.2021.00076

Cite this

Li, C., Yu, Y., Leckning, J., Xing, W., Fong, C. L., Grundy, J., Karolita, D., McIntosh, J., & Obie, H. O. (2021). A human-centric approach to building a smarter and better parking application. In W. K. Chan, B. Claycomb, H. Takakura, J.-J. Yang, Y. Teranishi, D. Towey, S. Segura, H. Shahriar, S. Reisman, & S. I. Ahamed (Eds.), Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021 (pp. 514-519). (Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021). IEEE, Institute of Electrical and Electronics Engineers. https://doi.org/10.1109/COMPSAC51774.2021.00076

Li, Chenlin ; Yu, Yuting ; Leckning, Jeremy et al. / A human-centric approach to building a smarter and better parking application. Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021. editor / W. K. Chan ; Bill Claycomb ; Hiroki Takakura ; Ji-Jiang Yang ; Yuuichi Teranishi ; Dave Towey ; Sergio Segura ; Hossain Shahriar ; Sorel Reisman ; Sheikh Iqbal Ahamed. Piscataway NJ USA : IEEE, Institute of Electrical and Electronics Engineers, 2021. pp. 514-519 (Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021).

@inproceedings{efdf8d8ed0a34e3288bffffdfab298e7,

title = "A human-centric approach to building a smarter and better parking application",

abstract = "Finding a parking space can be very stressful and time consuming. A variety of different vehicle parking applications have been developed but many fail to support diverse end-users. We captured diverse human-centric issues from user reviews and literature, and then created personas that encompass a wide representative range of parking app user groups. Using these personas, user stories were created, categorized and parking app tasks prioritized. We used these to develop a prototype new “smart parking app”. A cognitive walk-through was employed using each of the personas and user stories to evaluate the app. With more human-centric factors taken into account in the design and development of the app, we found that majority of the human-centric frustrations identified were resolved, when compared with a commonly used parking app.",

author = "Chenlin Li and Yuting Yu and Jeremy Leckning and Weicheng Xing and Fong, \{Chun Long\} and John Grundy and Devi Karolita and Jennifer McIntosh and Obie, \{Humphrey O.\}",

note = "Funding Information: IX. ACKNOWLEDGEMENTS Grundy is supported by ARC Laureate Fellowship FL190100035, Obie by ARC Discovery Grant DP200100020 and Karolita by an Australia Awards Scholarship. Publisher Copyright: {\textcopyright} 2021 IEEE. Copyright: Copyright 2021 Elsevier B.V., All rights reserved.; International Computer Software and Applications Conference 2021, COMPSAC 2021 ; Conference date: 12-07-2021 Through 16-07-2021",

year = "2021",

doi = "10.1109/COMPSAC51774.2021.00076",

language = "English",

isbn = "9781665424646",

series = "Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021",

publisher = "IEEE, Institute of Electrical and Electronics Engineers",

pages = "514--519",

editor = "Chan, \{W. K.\} and Bill Claycomb and Hiroki Takakura and Ji-Jiang Yang and Yuuichi Teranishi and Dave Towey and Sergio Segura and Hossain Shahriar and Sorel Reisman and Ahamed, \{Sheikh Iqbal\}",

booktitle = "Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021",

address = "United States of America",

url = "https://ieeexplore.ieee.org/xpl/conhome/9529349/proceeding",

}

Li, C, Yu, Y, Leckning, J, Xing, W, Fong, CL, Grundy, J, Karolita, D, McIntosh, J & Obie, HO 2021, A human-centric approach to building a smarter and better parking application. in WK Chan, B Claycomb, H Takakura, J-J Yang, Y Teranishi, D Towey, S Segura, H Shahriar, S Reisman & SI Ahamed (eds), Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021. Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021, IEEE, Institute of Electrical and Electronics Engineers, Piscataway NJ USA, pp. 514-519, International Computer Software and Applications Conference 2021, Spain, 12/07/21. https://doi.org/10.1109/COMPSAC51774.2021.00076

A human-centric approach to building a smarter and better parking application. / Li, Chenlin; Yu, Yuting; Leckning, Jeremy et al.
Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021. ed. / W. K. Chan; Bill Claycomb; Hiroki Takakura; Ji-Jiang Yang; Yuuichi Teranishi; Dave Towey; Sergio Segura; Hossain Shahriar; Sorel Reisman; Sheikh Iqbal Ahamed. Piscataway NJ USA: IEEE, Institute of Electrical and Electronics Engineers, 2021. p. 514-519 (Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021).

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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AU - Li, Chenlin

AU - Yu, Yuting

AU - Leckning, Jeremy

AU - Xing, Weicheng

AU - Fong, Chun Long

AU - Grundy, John

AU - Karolita, Devi

AU - McIntosh, Jennifer

AU - Obie, Humphrey O.

N1 - Conference code: 45th

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AB - Finding a parking space can be very stressful and time consuming. A variety of different vehicle parking applications have been developed but many fail to support diverse end-users. We captured diverse human-centric issues from user reviews and literature, and then created personas that encompass a wide representative range of parking app user groups. Using these personas, user stories were created, categorized and parking app tasks prioritized. We used these to develop a prototype new “smart parking app”. A cognitive walk-through was employed using each of the personas and user stories to evaluate the app. With more human-centric factors taken into account in the design and development of the app, we found that majority of the human-centric frustrations identified were resolved, when compared with a commonly used parking app.

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A2 - Teranishi, Yuuichi

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Li C, Yu Y, Leckning J, Xing W, Fong CL, Grundy J et al. A human-centric approach to building a smarter and better parking application. In Chan WK, Claycomb B, Takakura H, Yang JJ, Teranishi Y, Towey D, Segura S, Shahriar H, Reisman S, Ahamed SI, editors, Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021. Piscataway NJ USA: IEEE, Institute of Electrical and Electronics Engineers. 2021. p. 514-519. (Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021). doi: 10.1109/COMPSAC51774.2021.00076

A human-centric approach to building a smarter and better parking application

Abstract

Publication series

Conference

Access to Document

Other files and links

ValDefFixApp: Values-oriented Defect Fixing for Mobile Software Applications

HCMDSE: Human-centric Model-driven Software Engineering

Cite this

A human-centric approach to building a smarter and better parking application

Abstract

Publication series

Conference

Access to Document

Other files and links

Projects

ValDefFixApp: Values-oriented Defect Fixing for Mobile Software Applications

HCMDSE: Human-centric Model-driven Software Engineering

Cite this