A human-centric approach to building a smarter and better parking application

Chenlin Li, Yuting Yu, Jeremy Leckning, Weicheng Xing, Chun Long Fong, John Grundy, Devi Karolita, Jennifer McIntosh, Humphrey O. Obie

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

2 Citations (Scopus)

Abstract

Finding a parking space can be very stressful and time consuming. A variety of different vehicle parking applications have been developed but many fail to support diverse end-users. We captured diverse human-centric issues from user reviews and literature, and then created personas that encompass a wide representative range of parking app user groups. Using these personas, user stories were created, categorized and parking app tasks prioritized. We used these to develop a prototype new “smart parking app”. A cognitive walk-through was employed using each of the personas and user stories to evaluate the app. With more human-centric factors taken into account in the design and development of the app, we found that majority of the human-centric frustrations identified were resolved, when compared with a commonly used parking app.

Original languageEnglish
Title of host publicationProceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021
EditorsW. K. Chan, Bill Claycomb, Hiroki Takakura, Ji-Jiang Yang, Yuuichi Teranishi, Dave Towey, Sergio Segura, Hossain Shahriar, Sorel Reisman, Sheikh Iqbal Ahamed
Place of PublicationPiscataway NJ USA
PublisherIEEE, Institute of Electrical and Electronics Engineers
Pages514-519
Number of pages6
ISBN (Electronic)9781665424639
ISBN (Print)9781665424646
DOIs
Publication statusPublished - 2021
EventInternational Computer Software and Applications Conference 2021 - Online, Spain
Duration: 12 Jul 202116 Jul 2021
Conference number: 45th
https://ieeexplore.ieee.org/xpl/conhome/9529349/proceeding (Proceedings)

Publication series

NameProceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021
PublisherIEEE, Institute of Electrical and Electronics Engineers
ISSN (Print)0730-3157

Conference

ConferenceInternational Computer Software and Applications Conference 2021
Abbreviated titleCOMPSAC 2021
Country/TerritorySpain
Period12/07/2116/07/21
Internet address

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