A holistic approach to teaching final-year business students in Malaysia during COVID-19

Yong Yuan Teh, Elaine Yin Teng Chew

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review


The COVID-19 pandemic pushed the education sector to overcome unprecedented challenges. This multi-stakeholder study explores a holistic approach to teaching final-year students by capturing learning experiences of final-year students' learning journey. Emerging themes from student perspective informs concerns for various employability skills requires resilience to overcome the 'displacement', seemingly negatively affected by multi-source of stress. Yet, favourable online learning environment extended roles of online learning platforms from functional to address social-emotional needs and educators' orientation supported students' mental health. Similarly, the educator perspective reveals that the multi-pronged strategies entail an extension of innovative functional role to a socio-emotional role. Empathy beyond emotional support is crucial to cultivate resilience and positive learning journey of students. This research provides operational evidence and practical implications for teaching faculty to reflect and improve online learning delivery in the future.
Original languageEnglish
Title of host publicationAgile Learning Environments amid Disruption
Subtitle of host publicationEvaluating Academic Innovations in Higher Education during COVID-19
EditorsMd Golam Jamil, Dawn A. Morley
Place of PublicationCham Switzerland
Number of pages20
ISBN (Electronic)9783030929794
ISBN (Print)9783030929787
Publication statusPublished - 2022

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