A game for eliciting trust between people and devices under diverse performance conditions

Ingrid Zukerman; Andisheh Partovi; Kai Zhan; Nora Hamacher; Julie Stout; Masud Moshtaghi

doi:10.1007/978-3-319-75931-9_12

A game for eliciting trust between people and devices under diverse performance conditions

Ingrid Zukerman, Andisheh Partovi, Kai Zhan, Nora Hamacher, Julie Stout, Masud Moshtaghi

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

1 Citation (Scopus)

Abstract

In this paper, we introduce a web-based game designed to investigate how different conditions affect people’s trust in devices. The game is set in a retirement village, where residents live in smart homes equipped with monitoring systems. Players, who “work” in the village, need to trade-off the time spent on administrative tasks (which enable them to earn extra income) against the time spent ensuring the welfare of the residents. The scenario of the game is complex enough to support the investigation of the influence of various factors, such as system accuracy, type of error made by the system, and risk associated with events, on players’ trust in the monitoring system. In this paper, we describe the game and its theoretical underpinnings, and present preliminary results from a trial where players interacted with two systems that have different levels of accuracy.

Original language	English
Title of host publication	Computer Games
Subtitle of host publication	6th Workshop, CGW 2017 Held in Conjunction with the 26th International Conference on Artificial Intelligence, IJCAI 2017 Melbourne, VIC, Australia, August, 20, 2017 Revised Selected Papers
Editors	Tristan Cazenave, Mark H. M. Winands, Abdallah Saffidine
Place of Publication	Cham Switzerland
Publisher	Springer
Pages	172-190
Number of pages	19
ISBN (Electronic)	9783319759319
ISBN (Print)	9783319759302
DOIs	https://doi.org/10.1007/978-3-319-75931-9_12
Publication status	Published - 2018
Event	Workshop on Computer Games (CGW) 2017 - Melbourne, Australia Duration: 20 Aug 2017 → 20 Aug 2017 Conference number: 6th https://www.springer.com/gp/book/9783319759302 (Proceedings)

Publication series

Name	Communications in Computer and Information Science
Publisher	Springer
Volume	818
ISSN (Print)	1865-0929
ISSN (Electronic)	1865-0937

Workshop

Workshop	Workshop on Computer Games (CGW) 2017
Abbreviated title	CGW 2017
Country/Territory	Australia
City	Melbourne
Period	20/08/17 → 20/08/17
Internet address	https://www.springer.com/gp/book/9783319759302 (Proceedings)

Access to Document

10.1007/978-3-319-75931-9_12

Cite this

Zukerman, I., Partovi, A., Zhan, K., Hamacher, N., Stout, J., & Moshtaghi, M. (2018). A game for eliciting trust between people and devices under diverse performance conditions. In T. Cazenave, M. H. M. Winands, & A. Saffidine (Eds.), Computer Games: 6th Workshop, CGW 2017 Held in Conjunction with the 26th International Conference on Artificial Intelligence, IJCAI 2017 Melbourne, VIC, Australia, August, 20, 2017 Revised Selected Papers (pp. 172-190). (Communications in Computer and Information Science; Vol. 818). Springer. https://doi.org/10.1007/978-3-319-75931-9_12

Zukerman, Ingrid ; Partovi, Andisheh ; Zhan, Kai et al. / A game for eliciting trust between people and devices under diverse performance conditions. Computer Games: 6th Workshop, CGW 2017 Held in Conjunction with the 26th International Conference on Artificial Intelligence, IJCAI 2017 Melbourne, VIC, Australia, August, 20, 2017 Revised Selected Papers. editor / Tristan Cazenave ; Mark H. M. Winands ; Abdallah Saffidine. Cham Switzerland : Springer, 2018. pp. 172-190 (Communications in Computer and Information Science).

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title = "A game for eliciting trust between people and devices under diverse performance conditions",

abstract = "In this paper, we introduce a web-based game designed to investigate how different conditions affect people{\textquoteright}s trust in devices. The game is set in a retirement village, where residents live in smart homes equipped with monitoring systems. Players, who “work” in the village, need to trade-off the time spent on administrative tasks (which enable them to earn extra income) against the time spent ensuring the welfare of the residents. The scenario of the game is complex enough to support the investigation of the influence of various factors, such as system accuracy, type of error made by the system, and risk associated with events, on players{\textquoteright} trust in the monitoring system. In this paper, we describe the game and its theoretical underpinnings, and present preliminary results from a trial where players interacted with two systems that have different levels of accuracy.",

author = "Ingrid Zukerman and Andisheh Partovi and Kai Zhan and Nora Hamacher and Julie Stout and Masud Moshtaghi",

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pages = "172--190",

editor = "Tristan Cazenave and Winands, {Mark H. M.} and Abdallah Saffidine",

booktitle = "Computer Games",

note = "Workshop on Computer Games (CGW) 2017, CGW 2017 ; Conference date: 20-08-2017 Through 20-08-2017",

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Zukerman, I, Partovi, A, Zhan, K, Hamacher, N, Stout, J & Moshtaghi, M 2018, A game for eliciting trust between people and devices under diverse performance conditions. in T Cazenave, MHM Winands & A Saffidine (eds), Computer Games: 6th Workshop, CGW 2017 Held in Conjunction with the 26th International Conference on Artificial Intelligence, IJCAI 2017 Melbourne, VIC, Australia, August, 20, 2017 Revised Selected Papers. Communications in Computer and Information Science, vol. 818, Springer, Cham Switzerland, pp. 172-190, Workshop on Computer Games (CGW) 2017, Melbourne, Victoria, Australia, 20/08/17. https://doi.org/10.1007/978-3-319-75931-9_12

A game for eliciting trust between people and devices under diverse performance conditions. / Zukerman, Ingrid; Partovi, Andisheh; Zhan, Kai et al.
Computer Games: 6th Workshop, CGW 2017 Held in Conjunction with the 26th International Conference on Artificial Intelligence, IJCAI 2017 Melbourne, VIC, Australia, August, 20, 2017 Revised Selected Papers. ed. / Tristan Cazenave; Mark H. M. Winands; Abdallah Saffidine. Cham Switzerland: Springer, 2018. p. 172-190 (Communications in Computer and Information Science; Vol. 818).

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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AB - In this paper, we introduce a web-based game designed to investigate how different conditions affect people’s trust in devices. The game is set in a retirement village, where residents live in smart homes equipped with monitoring systems. Players, who “work” in the village, need to trade-off the time spent on administrative tasks (which enable them to earn extra income) against the time spent ensuring the welfare of the residents. The scenario of the game is complex enough to support the investigation of the influence of various factors, such as system accuracy, type of error made by the system, and risk associated with events, on players’ trust in the monitoring system. In this paper, we describe the game and its theoretical underpinnings, and present preliminary results from a trial where players interacted with two systems that have different levels of accuracy.

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Zukerman I, Partovi A, Zhan K, Hamacher N, Stout J, Moshtaghi M. A game for eliciting trust between people and devices under diverse performance conditions. In Cazenave T, Winands MHM, Saffidine A, editors, Computer Games: 6th Workshop, CGW 2017 Held in Conjunction with the 26th International Conference on Artificial Intelligence, IJCAI 2017 Melbourne, VIC, Australia, August, 20, 2017 Revised Selected Papers. Cham Switzerland: Springer. 2018. p. 172-190. (Communications in Computer and Information Science). doi: 10.1007/978-3-319-75931-9_12

A game for eliciting trust between people and devices under diverse performance conditions

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