A game for eliciting trust between people and devices under diverse performance conditions

Ingrid Zukerman, Andisheh Partovi, Kai Zhan, Nora Hamacher, Julie Stout, Masud Moshtaghi

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In this paper, we introduce a web-based game designed to investigate how different conditions affect people’s trust in devices. The game is set in a retirement village, where residents live in smart homes equipped with monitoring systems. Players, who “work” in the village, need to trade-off the time spent on administrative tasks (which enable them to earn extra income) against the time spent ensuring the welfare of the residents. The scenario of the game is complex enough to support the investigation of the influence of various factors, such as system accuracy, type of error made by the system, and risk associated with events, on players’ trust in the monitoring system. In this paper, we describe the game and its theoretical underpinnings, and present preliminary results from a trial where players interacted with two systems that have different levels of accuracy.

Original languageEnglish
Title of host publicationComputer Games
Subtitle of host publication6th Workshop, CGW 2017 Held in Conjunction with the 26th International Conference on Artificial Intelligence, IJCAI 2017 Melbourne, VIC, Australia, August, 20, 2017 Revised Selected Papers
EditorsTristan Cazenave, Mark H. M. Winands, Abdallah Saffidine
Place of PublicationCham Switzerland
Number of pages19
ISBN (Electronic)9783319759319
ISBN (Print)9783319759302
Publication statusPublished - 2018
EventWorkshop on Computer Games (CGW) 2017 - Melbourne, Australia
Duration: 20 Aug 201720 Aug 2017
Conference number: 6th
https://www.springer.com/gp/book/9783319759302 (Proceedings)

Publication series

NameCommunications in Computer and Information Science
ISSN (Print)1865-0929
ISSN (Electronic)1865-0937


WorkshopWorkshop on Computer Games (CGW) 2017
Abbreviated titleCGW 2017
Internet address

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