A framework for managing cognitive load in electronic medical record systems training

Sarang Hashemi, Frada Burstein

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Abstract

Problems associated with Health Information Technology (HIT) involves human and technical factors. Problems involving human factors, however, are found to be ‘significantly more likely’ to harm patients. A human factor contributing to these problems is cognitive load. While the literature provides a wealth of insight on cognitive load in the area of design and use of HIT, little is discussed about cognitive load in the area of training of these technologies as a prerequisite for competent use. This study explores cognitive load in training of a prevalent form of HIT in intensive care – namely, Electronic Medical Record (EMR) systems. In doing so, the study uses cognitive load theory as a lens to explain cognitive load and its effect on learning and offers a framework for the design of the instructional materials of EMR systems to impose less cognitive load to those who are being trained to use these systems.

Original languageEnglish
Title of host publicationAMCIS 2019 Proceedings
EditorsMartin Santana, Ramiro Montealegre
Place of PublicationAtlanta GA USA
PublisherAssociation for Information Systems
Number of pages5
ISBN (Electronic)9780996683180
Publication statusPublished - 2019
EventAmericas Conference on Information Systems 2019 - Cancun, Mexico
Duration: 15 Aug 201917 Aug 2019
Conference number: 25th
https://amcis2019.aisconferences.org/

Conference

ConferenceAmericas Conference on Information Systems 2019
Abbreviated titleAMCIS 2019
CountryMexico
CityCancun
Period15/08/1917/08/19
Internet address

Keywords

  • Cognitive load
  • Cognitive load theory
  • Electronic medical record systems
  • Health information technology
  • Human factors
  • Instructional design
  • Intensive care unit
  • Training

Cite this

Hashemi, S., & Burstein, F. (2019). A framework for managing cognitive load in electronic medical record systems training. In M. Santana, & R. Montealegre (Eds.), AMCIS 2019 Proceedings Atlanta GA USA: Association for Information Systems.
Hashemi, Sarang ; Burstein, Frada. / A framework for managing cognitive load in electronic medical record systems training. AMCIS 2019 Proceedings. editor / Martin Santana ; Ramiro Montealegre. Atlanta GA USA : Association for Information Systems, 2019.
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Hashemi, S & Burstein, F 2019, A framework for managing cognitive load in electronic medical record systems training. in M Santana & R Montealegre (eds), AMCIS 2019 Proceedings. Association for Information Systems, Atlanta GA USA, Americas Conference on Information Systems 2019, Cancun, Mexico, 15/08/19.

A framework for managing cognitive load in electronic medical record systems training. / Hashemi, Sarang; Burstein, Frada.

AMCIS 2019 Proceedings. ed. / Martin Santana; Ramiro Montealegre. Atlanta GA USA : Association for Information Systems, 2019.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

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Hashemi S, Burstein F. A framework for managing cognitive load in electronic medical record systems training. In Santana M, Montealegre R, editors, AMCIS 2019 Proceedings. Atlanta GA USA: Association for Information Systems. 2019