Abstract
Post-implementation amendments to ERP systems (ERP-PIA) are of importance for advancing ERP research, but more importantly essential if ERP systems are to be used as a strategic and competitive business tool. For ease of clarity, we have adopted the term "amendments" to encompass the main forms of post implementation activities: maintenance, enhancements and upgrades. The term "amendments" is used to counteract one of the major findings from this research - the inconsistency of terms used by many authors to explain post implementation activities. This paper presents a review of the ERP post-implementation amendment literature in order to provide answers to two specific questions: first, what is the current state of research in the field of ERP-PIA; and second, what are the future research directions that need to be explored in the field of ERP-PIA. From the review, we develop a framework to identify: (a) major themes concerning ERP post-implementation amendments, (b) inherent gaps in the post-implementation amendments literature, and (c) specific areas that require further research attention influencing the uptake of amendments. Suggestions on empirical evaluation of research directions and their relevance in the extension of existing literature is presented.
| Original language | English |
|---|---|
| Article number | 1268 |
| Pages (from-to) | 1-21 |
| Number of pages | 21 |
| Journal | Australasian Journal of Information Systems |
| Volume | 21 |
| DOIs | |
| Publication status | Published - 2017 |
Keywords
- Enhancements
- ERP
- Maintenance
- Post-implementation modifications
- upgrades
Cite this
}
A framework for ERP post-implementation amendments : A literature analysis. / Oseni, Taiwo; Foster, Susan; Rahim, Mahbubur; Smith, Stephen Patrick.
In: Australasian Journal of Information Systems, Vol. 21, 1268, 2017, p. 1-21.Research output: Contribution to journal › Article › Research › peer-review
TY - JOUR
T1 - A framework for ERP post-implementation amendments
T2 - A literature analysis
AU - Oseni, Taiwo
AU - Foster, Susan
AU - Rahim, Mahbubur
AU - Smith, Stephen Patrick
PY - 2017
Y1 - 2017
N2 - Post-implementation amendments to ERP systems (ERP-PIA) are of importance for advancing ERP research, but more importantly essential if ERP systems are to be used as a strategic and competitive business tool. For ease of clarity, we have adopted the term "amendments" to encompass the main forms of post implementation activities: maintenance, enhancements and upgrades. The term "amendments" is used to counteract one of the major findings from this research - the inconsistency of terms used by many authors to explain post implementation activities. This paper presents a review of the ERP post-implementation amendment literature in order to provide answers to two specific questions: first, what is the current state of research in the field of ERP-PIA; and second, what are the future research directions that need to be explored in the field of ERP-PIA. From the review, we develop a framework to identify: (a) major themes concerning ERP post-implementation amendments, (b) inherent gaps in the post-implementation amendments literature, and (c) specific areas that require further research attention influencing the uptake of amendments. Suggestions on empirical evaluation of research directions and their relevance in the extension of existing literature is presented.
AB - Post-implementation amendments to ERP systems (ERP-PIA) are of importance for advancing ERP research, but more importantly essential if ERP systems are to be used as a strategic and competitive business tool. For ease of clarity, we have adopted the term "amendments" to encompass the main forms of post implementation activities: maintenance, enhancements and upgrades. The term "amendments" is used to counteract one of the major findings from this research - the inconsistency of terms used by many authors to explain post implementation activities. This paper presents a review of the ERP post-implementation amendment literature in order to provide answers to two specific questions: first, what is the current state of research in the field of ERP-PIA; and second, what are the future research directions that need to be explored in the field of ERP-PIA. From the review, we develop a framework to identify: (a) major themes concerning ERP post-implementation amendments, (b) inherent gaps in the post-implementation amendments literature, and (c) specific areas that require further research attention influencing the uptake of amendments. Suggestions on empirical evaluation of research directions and their relevance in the extension of existing literature is presented.
KW - Enhancements
KW - ERP
KW - Maintenance
KW - Post-implementation modifications
KW - upgrades
UR - http://www.scopus.com/inward/record.url?scp=85035351505&partnerID=8YFLogxK
U2 - 10.3127/ajis.v21i0.1268
DO - 10.3127/ajis.v21i0.1268
M3 - Article
VL - 21
SP - 1
EP - 21
JO - Australasian Journal of Information Systems
JF - Australasian Journal of Information Systems
SN - 1449-8618
M1 - 1268
ER -