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A distributed fuzzy qualitative evaluation system

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Abstract

In an enterprise, decision makers always make decisions under the environment of uncertainty, vagueness, fuzziness and incomplete information. Evaluation activities such as rating and surveying play an important role for the enterprise decision making. In order to enhance the evaluation result accuracy and evaluation process efficiency, this paper presents a Distributed Fuzzy Qualitative Evaluation System (DFQES) to be applied in complex distributed evaluation scenarios. DFQES applies our developed fuzzy algorithms which are translated into objects distributed to remote agents to solve the similar problems using the agent technology on the basis of Web Services-based Service Oriented Architecture (WS-SOA). In addition, we also present the approach modeling the fuzzy system as an intelligent agent for further development. DFQES can be a generic framework for designing and implementing the enterprise qualitative evaluation applications such as customer satisfaction evaluations, employee satisfaction surveys, vendor surveys, and risk assessments.

Original languageEnglish
Title of host publicationProceedings
Subtitle of host publication2006 IEEE/WIC/ACM International Conference on Intelligent Agent Technology (IAT 2006 Main Conference Proceedings), IAT'06
Place of PublicationPiscataway NJ USA
PublisherIEEE, Institute of Electrical and Electronics Engineers
Pages560-563
Number of pages4
ISBN (Print)9780769527482
DOIs
Publication statusPublished - 2006
Externally publishedYes
EventIEEE/WIC/ACM International Conference on Intelligent Agent Technology, 2006 - Hong Kong, China
Duration: 18 Dec 200622 Dec 2006
https://www.comp.hkbu.edu.hk/~wii06/iat/

Conference

ConferenceIEEE/WIC/ACM International Conference on Intelligent Agent Technology, 2006
Abbreviated titleIAT'06
Country/TerritoryChina
CityHong Kong
Period18/12/0622/12/06
Internet address

Keywords

  • Enterprise evaluation system
  • Fuzzy system
  • Intelligent agent
  • Service oriented architecture
  • Web services

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