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A Cross Cultural Study of Service Quality Using Critical Incidents

Mark T Gabbott, Janine Hendry

Research output: Contribution to conference › Abstract

Original languageEnglish
Pages-
Number of pages1
Publication statusPublished - 1998
EventFrontiers in Services - Nashville USA, Nashville Tennessee USA
Duration: 24 Sept 1998 → 26 Sept 1998

Conference

ConferenceFrontiers in Services
CityNashville Tennessee USA
Period24/09/98 → 26/09/98

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