A Cross Cultural Study of Service Quality Using Critical Incidents

Mark T Gabbott, Janine Hendry

Research output: Contribution to conferenceAbstract

Original languageEnglish
Pages-
Number of pages1
Publication statusPublished - 1998
EventFrontiers in Services - Nashville USA, Nashville Tennessee USA
Duration: 24 Sep 199826 Sep 1998

Conference

ConferenceFrontiers in Services
CityNashville Tennessee USA
Period24/09/9826/09/98

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