A critical evaluation of the Downs-Hazen instrument (CSQ) by measuring employee communication satisfaction at a private higher education institution in South Africa

Corne Meintjes; Benita Steyn

A critical evaluation of the Downs-Hazen instrument (CSQ) by measuring employee communication satisfaction at a private higher education institution in South Africa

Corne Meintjes, Benita Steyn

Research output: Contribution to journal › Article › Research › peer-review

Original language	English
Pages (from-to)	152 - 188
Number of pages	37
Journal	Communicatio
Volume	32
Issue number	1
Publication status	Published - 2006

Cite this

@article{396bedc4b9a647ef815c4137de2ec119,

title = "A critical evaluation of the Downs-Hazen instrument (CSQ) by measuring employee communication satisfaction at a private higher education institution in South Africa",

author = "Corne Meintjes and Benita Steyn",

year = "2006",

language = "English",

volume = "32",

pages = "152 -- 188",

journal = "Communicatio",

issn = "0250-0167",

publisher = "Taylor & Francis",

number = "1",

}