A critical evaluation of the Downs-Hazen instrument (CSQ) by measuring employee communication satisfaction at a private higher education institution in South Africa

Corne Meintjes, Benita Steyn

    Research output: Contribution to journalArticleResearchpeer-review

    Original languageEnglish
    Pages (from-to)152 - 188
    Number of pages37
    JournalCommunicatio: South African Journal for Communication Theory and Research
    Volume32
    Issue number1
    Publication statusPublished - 2006

    Cite this

    @article{396bedc4b9a647ef815c4137de2ec119,
    title = "A critical evaluation of the Downs-Hazen instrument (CSQ) by measuring employee communication satisfaction at a private higher education institution in South Africa",
    author = "Corne Meintjes and Benita Steyn",
    year = "2006",
    language = "English",
    volume = "32",
    pages = "152 -- 188",
    journal = "Communicatio: South African Journal for Communication Theory and Research",
    issn = "0250-0167",
    publisher = "Taylor & Francis",
    number = "1",

    }

    TY - JOUR

    T1 - A critical evaluation of the Downs-Hazen instrument (CSQ) by measuring employee communication satisfaction at a private higher education institution in South Africa

    AU - Meintjes, Corne

    AU - Steyn, Benita

    PY - 2006

    Y1 - 2006

    M3 - Article

    VL - 32

    SP - 152

    EP - 188

    JO - Communicatio: South African Journal for Communication Theory and Research

    JF - Communicatio: South African Journal for Communication Theory and Research

    SN - 0250-0167

    IS - 1

    ER -