@inproceedings{d84a299d48f747c6912fc5bcd807df82,
title = "A computer-facilitated method for matching incident cases using semantic similarity measurement",
author = "Kang, {Yong Bin} and Arkady Zaslavsky and Shonali Krishnaswamy and Claudio Bartolini",
year = "2009",
language = "English",
isbn = "9781424439249",
pages = "10 -- 19",
editor = "Gaspary, {Luciano Paschoal} and Chiang, {Cho-Yu Jason} and Deep Medhi and Metin Feridun",
booktitle = "Proceedings of the 2009 IFIP/IEEE International Symposium on Integrated Network Management - Workshops",
publisher = "IEEE, Institute of Electrical and Electronics Engineers",
address = "United States of America",
note = "IFIP/IEEE International Workshop on Business-Driven IT Management ; Conference date: 01-01-2009",
}