A comparative study of information-gathering approaches for answering help-desk email inquiries

Ingrid Zukerman, Yuval Marom

    Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

    5 Citations (Scopus)
    Original languageEnglish
    Title of host publicationProceedings of the 19th Australian Joint Conference on Artificial Intelligence: Advances in Artificial Intelligence (AI 2006)
    EditorsAbdul Sattar, Byeong-Ho Kang
    Place of PublicationGermany
    PublisherSpringer-Verlag London Ltd.
    Pages546 - 556
    Number of pages11
    Volume4304
    ISBN (Print)0302-9743
    DOIs
    Publication statusPublished - 2006
    EventAustralian Joint Conference on Artificial Intelligence - Hobart, TAS, Germany
    Duration: 1 Jan 2006 → …

    Conference

    ConferenceAustralian Joint Conference on Artificial Intelligence
    CityGermany
    Period1/01/06 → …

    Cite this

    Zukerman, I., & Marom, Y. (2006). A comparative study of information-gathering approaches for answering help-desk email inquiries. In A. Sattar, & B-H. Kang (Eds.), Proceedings of the 19th Australian Joint Conference on Artificial Intelligence: Advances in Artificial Intelligence (AI 2006) (Vol. 4304, pp. 546 - 556). Germany: Springer-Verlag London Ltd.. https://doi.org/10.1007/11941439_59