Abstract
Critical Success Factor (CSF) research provides a useful instrument for better managing a project and driving it to success. Research about CSFs for business intelligence (BI) systems and industry-specific CSFs have been noted; however, scant research has been conducted to investigate CSFs for healthcare BI projects. This paper adopted a mixed method approach to investigate differences between CSFs of BI systems in general and BI systems in the healthcare industry. We found that although CSFs of healthcare BI are similar to those of general BI, there is a significant overlap between CSFs for BI development and use. This finding supports the intertwined relationship between success of different BI project phases, which has yet been acknowledged in BI and IS success models.
| Original language | English |
|---|---|
| Title of host publication | 29th Australasian Conference on Information Systems, ACIS 2018 |
| Editors | Rosemary Stockdale, Khin Than Win, Vijayan Sugumaran |
| Place of Publication | Sydney NSW Australia |
| Publisher | UTS ePRESS |
| Number of pages | 12 |
| Publication status | Published - 2018 |
| Event | Australasian Conference on Information Systems 2018 - University of Technology Sydney, Sydney, Australia Duration: 3 Dec 2018 → 5 Dec 2018 Conference number: 29th http://www.acis2018.org/ http://acis.aaisnet.org/proceedings/2018.zip (Proceedings) |
Conference
| Conference | Australasian Conference on Information Systems 2018 |
|---|---|
| Abbreviated title | ACIS 2018 |
| Country/Territory | Australia |
| City | Sydney |
| Period | 3/12/18 → 5/12/18 |
| Internet address |
Keywords
- Critical Success Factors
- Healthcare Business Intelligence
- Business Intelligence Success Model