A community facilitation model for e-government: A case study in monitoring water quality

Kyle B. Murray, Cory A. Habulin

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review


This chapter introduces a community facilitation model for e-government. The central tenet of this approach is the empowerment of a segment of the population to act, by providing the tools and information necessary to tackle issues that have been difficult to address with traditional approaches to government. Under this model, government provides an initial spark and then plays a supporting role in the growth of the community. By doing so, the costs of the program are minimized while the impact of the program is maximized. We examine the viability of the model by looking at a case study in water quality monitoring. The case illustrates the power of a government facilitated community of action to address an important problem, and it suggests that such a model can be applied globally and may be relevant to government initiatives beyond water monitoring.

Original languageEnglish
Title of host publicationGlobal E-Government
Subtitle of host publicationTheory, Applications and Benchmarking
PublisherIGI Global
Number of pages13
ISBN (Print)9781599040271
Publication statusPublished - 1 Dec 2006

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