3D building plans: Supporting navigation by people who are blind or have low vision in multi-storey buildings

Independent travel and navigation in new environments, in particular multi-storey buildings, is a major challenge for people who are blind or have low vision (BLV). Using tactile maps as part of orientation and mobility (O&M) training, BLV people can build a cognitive map of an environment before visiting. Tactile maps of multi-level environments, however, have received little attention. We investigated the usefulness of 3D printed models of buildings, through a user study with nine BLV adults. Three designs were evaluated: flat, overlapped-sliding and overlapped-rotating. All three designs were reported to be useful, usable, engaging and allowed participants to build a cognitive map of the building. There was a strong user preference for the overlapped presentations, which were reported to be more effective in supporting cross-floor spatial knowledge. This exploration of the design space of 3D building plans demonstrates their value and we hope will encourage their provision in O&M training.