Understanding online education through the lens of service separation

Keh, Hean Tat (Primary Chief Investigator (PCI))
Hartley, Nicole (Chief Investigator (CI))
Lee, Angela Hao Chun (Partner Investigator (PI))

Department of Marketing

Project: Research

1 Article

1 results

2019

The differential effects of separated vs. unseparated services: the roles of performance risk and regulatory focus
Keh, H. T., Hartley, N. & Wang, D., 10 May 2019, In: Journal of Service Theory and Practice. 29, 1, p. 93-118 26 p.
Research output: Contribution to journal › Article › Research › peer-review

3 Citations (Scopus)