Smart Information Portals: Meeting knowledge and decision support needs of health care consumers for quality online information

Access to quality information is vital in empowering consumers to achieve better health outcomes. Australian government is championing consumer-oriented health information provision online. However, there is a gap between identified needs and what current online information systems are delivering, and continuing concerns about information quality and reliability. The project systematically investigates how smart information portals, tailored to the consumer communities needs, can best combine intelligent technologies and metadata-driven approaches to enable more effective and efficient delivery of high quality information to meet the diverse and changing information and decision support needs of health information consumers.