Examining Multi-Level Information Technology (IT) Project Alignment In Government Services: The Case Of Contracted Employment Services

  • Keating, Byron (Primary Chief Investigator (PCI))
  • Wilkin, Carla (Chief Investigator (CI))
  • Lam, May (Partner Investigator (PI))
  • Long, Brendan (Partner Investigator (PI))
  • May, Lynette (Partner Investigator (PI))
  • Moore, Stephen (Partner Investigator (PI))
  • Sinclair, Sally (Partner Investigator (PI))
  • Cerasa, Debra (Partner Investigator (PI))

Project: Research

Project Details

Project Description

Improved IT alignment is essential for the delivery of Government services within a complex public-private,
inter-organisational environment. This research will investigate the extent to which well aligned IT support
systems contribute positively to the efficient and effective delivery of contracted employment services.
Effective start/end date31/03/1431/12/19


  • Australian Research Council (ARC): AUD45,000.00
  • Department of Employment (ACT): AUD100,000.00