Efficiency, Justice and Voice: A Study of Effective Ways to Prevent and Settle Workplace Disputes

Drawing on concepts of employee voice, workplace justice and efficient dispute resolution, this project uses a mixed-methods approach to develop new knowledge and to improve the theory and practice of workplace dispute resolution processes. While strikes have diminished in Australia, other forms of conflict abound e.g. workplace bullying, harassment, individual and small group grievances. Such conflict is manifest in absenteeism, labour turnover and other forms of negative behaviour at work. Consequential costs to workplaces, society and the economy continue to rise. Our findings will assist employers, employees and policy makers to improve workplace performance, employee well-being, national productivity and social cohesion.