Assessment of language use and needs of bi- and multi-lingual staff in local government

This is a fee for service initial engagement with City of Darebin Council that collects data from their bi-and multi-lingual staff on their use of language/s other than English (LOTE) in the workplace with City of Darebin residents.

Further, this engagement will collect and evaluate the needs of City of Darebin Council staff in regard to interacting with LOTE-background residents. Project members will prepare and deliver a written set of recommendations about suggested training requirements for City of Darebin Council staff.