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20202026

Research activity per year

Personal profile

Biography

Triana Hadiprawoto is an Assistant Professor in Marketing and Digital Communications at Monash University Indonesia. She earned her PhD in Marketing from the University of Leeds and holds a Master of Science in International Marketing Management as well as a Bachelor of Economics in Marketing from Universitas Indonesia.

Before joining Monash Indonesia, Triana was a Lecturer at the Faculty of Economics and Business Universitas Indonesia. However, prior to joining academia, Triana gained valuable industry experience through multiple leadership roles in Sales and Marketing, where she spearheaded strategic partnerships and developed innovative marketing campaigns for various products both in the FMCG industry and the creative industry. Her hands-on experience in the industry provides her with a unique perspective that enriches her teaching and research.

Her research interests revolve around the omnichannel marketing strategies, particularly on how technology-mediated channels foster a unique experience and interaction in B2C and B2B context. She is currently involved in projects that intersect with digital interaction in multiple context (i.e., creative economy, service interaction, and business performance).

Education/Academic qualification

Marketing, PhD, Understanding the Complexity of Customer Interaction in the Omnichannel Retailer, University of Leeds

1 Feb 201731 Aug 2021

Award Date: 31 Aug 2021

International Marketing Management, MSc, Consumer, Retailer, and Product in Private Label Attitude, University of Leeds

15 Sept 201415 Dec 2015

Award Date: 18 Dec 2015

Management, S1, The Impact of Perceived Trust on E-Commerce Case Study: Shopping Online for Tourism Services in Indonesia, Universitas Indonesia (University of Indonesia)

15 Jul 200631 Jul 2010

Award Date: 31 Jul 2010

Research area keywords

  • Customer Experience
  • Retailing
  • Technology-mediated Interaction

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  1. SDG 8 - Decent Work and Economic Growth
    SDG 8 Decent Work and Economic Growth
  2. SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure

Collaborations and top research areas from the last five years

Recent external collaboration on country/territory level. Dive into details by clicking on the dots or