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Relation Extraction in Conversational Texts


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Personal profile


Dr. Soon graduated with a Ph.D (Engineering) in Web Engineering from Soongsil University, Korea. Her main research interests include text mining, natural language processing and database technologies.  She teaches Business Intelligence and Data Warehousing to both Master of Business Information Systems (MBIS) and Bachelor of Computer Science students.  Dr. Soon is also the Graduate Research Coodinator of School of Information Technology since November 2018.  Prior to joining Monash University Malaysia, she was a Senior Lecturer at Faculty of Computing and Informatics (FCI), Multimedia University (MMU). Dr. Soon was the Deputy Dean (Research and Innovation) of FCI from March 2016 to August 2018. To date, she has graduated seven Ph.D and three Master students. Dr. Soon was a Research Fellow in Telekom Malaysia R&D on database optimisation project. Besides teaching in university, she has also conducted courses on Relational Database and NoSQL Database to corporate employees.

Research interests

My main research interests are text mining and natural language processing.  I have been involved research projects related to opinion and emotion mining using user generated contents on social media.  I led two reesarch projects funded by Fundamental Research Grant Scheme (FRGS) from Ministry of Higher Education  (MoHE) Malaysia in both 2014 and 2017.  I was also involved in an industrial resarch project funded by Telekom Malaysia on sentiment analysis.  In 2021, I am part of two research teams working on digital health projects, particularly on emotion-aware chatbot and emotion detection using videos.  Currently, I am also involved in an industrial grant on generating knowledge graph from support documents, and another project on entity matching for health surveillance data.


1 result
Total amount: AUD23,887.00
Average amount: AUD23,887.00

Technical Knowledge Graph from Support Platforms

Monash teaching commitment

  • FIT3161/FIT3162/FIT3163 - Computer Science Project
  • FIT3003 - Business Intelligence and Data Warehousing (BCS / BEng (SE))
  • FIT5195 - Business Intelligence and Data Warehousing (MBIS)
  • FIT9123 - Introduction to Business Information Systems (MBIS)

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 3 - Good Health and Well-being
  • SDG 9 - Industry, Innovation, and Infrastructure

Education/Academic qualification

Web Engineering, PhD, Soongsil University

Database, Master of Science, Universiti Putra Malaysia (University Putra Malaysia)

Bachelor of Computer Science, Universiti Putra Malaysia (University Putra Malaysia)

Research area keywords

  • Text Mining
  • Natural Language Processing
  • Database Technologies


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