Pieter Van Dijk

Assoc Professor

20032022
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Research Output 2003 2019

  • 20 Article
  • 4 Conference Paper
  • 1 Commissioned Report
  • 1 Comment / Debate
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Conference Paper
2008

Emotional display rules: Friend or foe?

Van Dijk, P. A. & Kirk-Brown, A., 2008, Proceedings of the 22nd Australian and New Zealand Academy of Management Conference 2008: Managing in the Pacific Century. Wilson, M. (ed.). Sydney NSW Australia: ANZAM, p. 1 - 17 17 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

2004

A model of the moderating influence of emotional intelligence on the relationship between emotional labor, burnout and the service experience

Van Dijk, P. A. & Kirk-Brown, A., 2004, Creating Tourism Knowledge: Proceedings of the 14th International Research Conference of the Council for Australian University Tourism and Hospitality Education. Cooper, C., Arcodia, C., Solnet, D. & Whitford, M. (eds.). Brisbane Qld Australia: CAUTHE, p. 830 - 837 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

It can be exhausting being someone else: an evaluation of emotional labour and emotional dissonance in the service experience

Van Dijk, P. A. & Kirk-Brown, A., 2004, People First - Serving our Stakeholders. Elkin, G. (ed.). Dunedin NZ: ANZAM, p. 1 - 18 18 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

2003

Relationship between job embeddedness and intention to leave an organisation

Van Dijk, P. A. & Kirk-Brown, A., 2003, Relationships: Family, Work and Community. Moore, K. (ed.). Melbourne Vic Australia: The Australian Psychological Society, p. 109 - 117 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review