Chief Examiner & Lecturer

• 2025: FIT5125 (Sem 2, SSB)
• 2024: FIT4005 (Sem 1 & 2)
• 2023: FIT4008 (Sem 1 & 2); FIT2002 (Sem 2)
• 2022: FIT4008 (Sem 1 & 2); FIT2002 (Sem 2 & Oct)
• 2021: FIT5125 (Sem 1 & Oct); FIT4441 (Sem 1 & 2); FIT4008 (Sem 1 & 2)
• 2020: FIT5125 (Sem 1 & Nov)
• 2019: FIT5125 (Sem 1 & 2)

I am a human-computer interaction researcher with particular expertise in human-centred design methods, digital health, and collaborative and social computing. I joined Monash to found Action Lab: Australia, a multidisciplinary research group comprising impact-focused researchers working at the intersection of communities, technology and social innovation. This has since grown into a transnational research network spanning Action Lab: Malaysia and Action Lab: Indonesia (where I also hold adjunct professorships). I am currently the most published researcher ever at the highest impact venue of human-computer interaction research (ACM Human Factors in Computing Systems), although these days I'm much more focused on designing services and systems that actually get used.

I made some of the earliest contributions to experience-centred design (i.e., before anyone talked about lived experience) and led some of the very first work on experience-centred design of digital technologies with overlooked populations such as people with dementia and older adults more generally. Much of my current research focuses on the link between human-centred design and implementation science in digital health, and the design of relational models of digital health and their implementation in Australian and international contexts. One key element of my work is a commitment to the creation of open-source software and hardware. This includes digital dietary assessment (e.g. Intake24 used in the UK and Australian national dietary surveys), physical activity and sleep assessment (e.g. the AX3 accelerometer, used by UK Biobank), and the design and development of scalable infrastructures for self-directed healthcare (e.g. the Induk platform, used in Australia national digital parenting intervention for youth mental health “Partners In Parenting”).

Some background (before Monash): I was awarded my PhD in Language Engineering (applied natural language processing) way back in 1998 and worked as a Senior Lecturer, Reader and Professor of Human-Computer Interaction at Newcastle University, UK. I also founded Lexicle Ltd., creator of the first commercially deployed 3D synthetic character for automated customer service, and Axivity Ltd., currently the provider of the most widely used physical activity monitor in clinical studies globally.  Around 2013, I coined the term (and the field) of digital civics, an activity of theorising, designing, developing, and evaluating personal and community-based digital technologies to explore and create forms of civic engagement that support local communities, local service provision, and local democracy.  My digital civics agenda formed the basis of the EPSRC’s (Engineering and Physical Sciences Research Council, UK) Digital Economy Program priority area on Digitally Connected Citizens, for which I as Principal Investigator of the EPSRC Centre for Doctoral Training (CDT) in Digital Civics and the EPSRC Digital Economy Research Centre (DERC). One of the most distinctive characteristics of the digital civics research enterprise is the requirement it has placed on research teams to engage in long-term partnerships with external organisations, citizens, and their communities. This way of working laid the foundations for what Action Lab is today.

Co-design Methods, Digital-in-Health, Technology-Enhanced Learning, Collaborative Computing, Social Computing, Media Computing.

Digital-in-Health, Interaction Design Methods, Technology-Enhanced Learning, Collaborative Computing, Social Computing, Media Computing.