Projects per year
Personal profile
Biography
Dr Omkar holds an affiliation with the School of Business at Monash University Malaysia. He currently serves as the Director of Postgraduate Studies. He earned his Ph.D. in Business from Curtin University. He is recognized as a Certified Management and Business Educator accredited by the Chartered Association of Business Schools, UK. Additionally, he is a certified trainer approved by the Human Resource Development Corporation, Malaysia. Dr. Omkar's professional repertoire also encompasses various professional certifications including Machine Learning with MATLAB, Data Science using R.
Dr Omkar's research zeroes in on the shifts in the consumer value hierarchy that are rapidly reshaping the marketplace and the broader social landscape, triggered by the deep integration of emerging technologies into daily routines. This work systematically traces the shifts in what consumers prioritize, examining how digital interaction elevates values such as immediacy, hyper-personalization, and algorithmic efficiency while subtly challenging the enduring importance of established virtues like prudence in saving, patient delayed gratification, and local community stewardship. Understanding how value perceptions are evolving helps marketers design products and communications that remain ethically aligned with future audience expectations. These insights also support better social governance, as relying on outdated assumptions can lead to strategic mistakes, reduced customer trust, and faster organizational decline.
Dr Omkar's previous role encompassed the Head of Program (MBAs) at a leading private university (ranked top 1% globally). Prior to this, he assumed the position of Head - Centre for Postgraduate Studies at a reputable private higher education institution (offering UK franchisee programs (bachelor's and master's) in Malaysia and Singapore), overseeing academic, administrative, strategic, and business development leadership. Preceding his tenure in academia, Dr. Omkar served in a managerial capacity focusing on service operations within one of the largest private-sector commercial banks.
Dr. Omkar highlights marketing pathway in his teachings. He is passionate about advancing education through technology, leveraging AR, VR, and other immersive tools to drive classroom innovation and enrich the student learning experience. His educational visits include several institutes in the ASEAN region, such as Singapore, Vietnam, Cambodia, the Philippines, Indonesia, and India.
Monash teaching commitment
- Introduction to digital marketing MKM2300
- Literature Review BEW4020
- Strategic branding MKW3000
- Services marketing MKW3301
Supervision interests
- Immersive technologies and consumer behaviour
- Customer value and perception of value
- Environmentally conscious consumption
Research interests
- Customer value and perception of value
- Technolical change and Business
- Contemporary consumer behaviour
University Service
Jan 2025 - Present: Director of Graduate Coursework Studies.
Apr 2024 - Dec 2024: Director of Honours/PGDip and Deputy Director of Postgraduate Studies.
Education/Academic qualification
Business, PhD, Perceived Value of Mobile Commerce (M-VAL) – Conceptualisation, Scale Development and Validation, Curtin University
Award Date: 10 Dec 2021
Research area keywords
- Perceived Value
- digital platform
- Technological Change and Business
- Consumer Behaviour
- Internet Marketing
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 4 Quality Education
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SDG 7 Affordable and Clean Energy
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SDG 8 Decent Work and Economic Growth
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SDG 9 Industry, Innovation, and Infrastructure
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SDG 11 Sustainable Cities and Communities
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SDG 12 Responsible Consumption and Production
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SDG 17 Partnerships for the Goals
Collaborations and top research areas from the last five years
Projects
- 1 Active
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SMRCG: International Research Collaboration Grant: Seoul Metropolitan Government & Monash University Malaysia
Hahm, J. (Primary Chief Investigator (PCI)), French, J. (Supervisor) & Dastane, O. P. (Chief Investigator (CI))
1/03/25 → 31/12/26
Project: Research
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Skip the AI-BOTs: let’s have real conversations in human-centric services
Dastane, O., Ooi, M.-Y., Aw, E.C.-X., Shyu, W.-H. & Tan, G.W.-H., 11 Jun 2025, In: Journal of Consumer Marketing. 42, 4, p. 484-497 14 p.Research output: Contribution to journal › Article › Research › peer-review
2 Link opens in a new tab Citations (Scopus) -
The future of live-streaming commerce: understanding the role of AI-powered virtual streamers
Xu, B., Dastane, O., Aw, E.C.-X. & Jha, S., 6 May 2025, In: Asia Pacific Journal of Marketing and Logistics. 37, 5, p. 1175-1196 22 p.Research output: Contribution to journal › Article › Research › peer-review
5 Link opens in a new tab Citations (Scopus) -
Is ‘she’ more impulsive (to pleasure) than ‘him’ during livestream e-commerce shopping?
Huang, Q., Dastane, O., Cham, T. H. & Cheah, J. H., May 2024, In: Journal of Retailing and Consumer Services. 78, 19 p., 103707.Research output: Contribution to journal › Article › Research › peer-review
79 Link opens in a new tab Citations (Scopus) -
The development and validation of a scale to measure perceived value of mobile commerce (MVAL-SCALE)
Dastane, O., Goi, C. L. & Rabbanee, F., Mar 2023, In: Journal of Retailing and Consumer Services. 71, 21 p., 103222.Research output: Contribution to journal › Article › Research › peer-review
42 Link opens in a new tab Citations (Scopus) -
A synthesis of constructs for modelling consumers’ perception of value from mobile-commerce (M-VAL)
Dastane, O., Goi, C. L. & Rabbanee, F., Jul 2020, In: Journal of Retailing and Consumer Services. 55, 16 p., 102074.Research output: Contribution to journal › Article › Research › peer-review
49 Link opens in a new tab Citations (Scopus)
Prizes
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Emerald Literati Awards 2024 - Winner - Outstanding Reviewer
Dastane, O. P. (Recipient), 5 Sept 2024
Prize: Prize (including medals and awards)
File -
Top cited article in Marketing Intelligence & Planning 2024
Dastane, O. P. (Recipient), 31 Jul 2024
Prize: Other distinction
File -
Top downloaded article in Cleaner and Responsible Consumption 2024
Dastane, O. P. (Recipient), 2024
Prize: Prize (including medals and awards)
File -
Learning & Teaching Grant 2025
Dastane, O. P. (Recipient), Feb 2025
Prize: Prize (including medals and awards)
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Purple Letter for Teaching Excellence, S2 2024
Dastane, O. P. (Recipient), 2025
Prize: Prize (including medals and awards)
File
Activities
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Journal of Creative Communications (Journal)
Dastane, O. P. (Associate editor)
Jan 2025 → …Activity: Publication peer-review and editorial work types › Editorial responsibility
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International Journal of Information and Learning Technology (Journal)
Dastane, O. (Guest editor)
2024Activity: Publication peer-review and editorial work types › Editorial responsibility
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Arab Gulf Journal of Scientific Research (Journal)
Dastane, O. (Associate editor)
2023 → 2025Activity: Publication peer-review and editorial work types › Editorial responsibility
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Asian Education and Development Studies (Journal)
Dastane, O. P. (Editorial board member)
2024Activity: Publication peer-review and editorial work types › Editorial responsibility
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International Journal of Asian Business and Information Management (Journal)
Dastane, O. (Editorial board member)
2023 → 2025Activity: Publication peer-review and editorial work types › Editorial responsibility
Press/Media
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AR-Powered Assignments for Real Marketing Challenges
1/06/24
1 item of Media coverage
Press/Media: Article/Feature
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Adopt Tech-Driven Approaches To Navigate Tariff Disruptions
9/04/25
1 Media contribution
Press/Media: Expert Comment
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Confiding in code: When ChatGPT is the third wheel in your relationship
19/01/26
1 item of Media coverage
Press/Media: Profile/Interview
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AI Chatbots Are Everywhere: So Why Are Many Customers Still Annoyed?
1/01/26
1 Media contribution
Press/Media: Article/Feature