Dr Nik Nailah is a computer scientist specializing in applying cognitive science theories to develop multi-agent systems. Her research interest is in developing cost-effective AI applications for the undeserved, rural patients diagnosed with heart failure and cancer disease. Specifically, she looks into applying multi-agent system and cognitive science methods and approach to developing the applications.

Some of the impact of her research have been featured in the STAR newspaper in analysing hospital systems and developing early prototyping of improved human computer interface design. In 2015, Dr Nik Nailah received the Pro Vice Chancellor Award for Excellence in Education (Open Category) in her contribution to establishing project based learning in the industry for our undergraduate course.

In 2009, she was invited as a speaker at the ‘Technovisionaire’ for the opening of the Year of Creativity Milano officiated by President Filippo Penati as a recognition as being one of the three finalists for the "The Technovisionarie" BlackBerry¨ “Women and Technology Award” associated by IFIP in 2008. In 2008, she was invited as a Google Tech Talk speaker at Google Mountain View, California in 2008 to speak on the theoretical framework that she had developed 'The Activity States Framework' for human-agent communication.