Associate Professor Leah Heiss is the Eva and Marc Besen International Research Chair in Design at Monash University. Through collaborative projects Leah has brought humanity centred design to technologies for hearing loss, diabetes, cardiovascular disease, gut disease and loneliness. Her design work has been recognised with six Australian Good Design Awards (including the 2018 Australian Good Design Award) and the CSIRO Design Innovation Award. Projects she has led have been presented to the Victorian Royal Commission into Mental Health and informed the creation of Victoria’s Voluntary Assisted Dying Guidelines. Leah’s design work is part of the Museums Victoria and Museum of Arts and Sciences (Powerhouse) heritage collections and has been exhibited internationally to audiences exceeding 700,000 people. Her Tactile Tools co-design method has been used to evolve new models and systems of care for cancer care, low birth weight, eating disorders, aged care, voluntary assisted dying, depression in ageing in place and acquired brain injury. Leah is working with the WHO Design for Impact project to investigate how design can improve the lived experience of WHO Guidelines.