Projects per year
Personal profile
Biography
Junzhao Ma holds a BA degree in economics from Yale university and a PhD in marketing from the Kellogg School of Management, Northwestern University. Prior to joining academia, he worked at Capital One Financial Corporation and JP Morgan and Co as a marketing analyst. An applied micro-economist by training and intellectual inclination, his research spans topic areas including technology adoption, e-commerce, real estate, and the social impact of media. The commonality that underlies these disparate research areas is to leverage novel methodology, unique institutional features, or fresh sources of data to cast a new light on important marketing and social phenomena. His research has appeared in leading journals such as Journal of Retailing and International Journal of Research in Marketing. He has presented his research at INFORMS Marketing Science conference and Australian & New Zealand Marketing Academy Conference.
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
Collaborations and top research areas from the last five years
Projects
- 3 Finished
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Bridging the intention-behaviour gap in the Australian tourism industry
Seenivasan, S., Tsarenko, Y. & Ma, J.
Tretail Labs Australia Pty Ltd
3/04/22 → 3/04/24
Project: Research
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ebabies: forecast and implications for society
Tsarenko, Y., Ma, J. & Wang, T.
1/07/20 → 28/02/21
Project: Research
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How does service robot anthropomorphism affect human co-workers?
Tojib, D., Sujan, R., Ma, J. & Tsarenko, Y., 27 Jun 2023, In: Journal of Service Management. 34, 4, p. 750-769 20 p.Research output: Contribution to journal › Article › Research › peer-review
22 Citations (Scopus) -
Sex robots: are we ready for them? An exploration of the psychological mechanisms underlying people’s receptiveness of sex robots
Ma, J., Tojib, D. & Tsarenko, Y., 2022, In: Journal of Business Ethics. 178, p. 1091-1107 17 p.Research output: Contribution to journal › Article › Research › peer-review
11 Citations (Scopus) -
Determinants of store patronage: the roles of political ideology, consumer and market characteristics
Madani, F., Seenivasan, S. & Ma, J., Nov 2021, In: Journal of Retailing and Consumer Services. 63, 11 p., 102691.Research output: Contribution to journal › Article › Research › peer-review
11 Citations (Scopus) -
Media influences on consumption trends: effects of the film Food, Inc. on organic food sales in the U.S.
Ma, J., Seenivasan, S. & Yan, B., Jun 2020, In: International Journal of Research in Marketing. 37, 2, p. 320-335 16 p.Research output: Contribution to journal › Article › Research › peer-review
7 Citations (Scopus) -
The impact of service failure and recovery on target and observing customers: a comparative study
Sharifi, S. S., Palmeira, M., Ma, J. & Spassova, G., 2017, In: Journal of Hospitality Marketing and Management. 26, 8, p. 889-910 22 p.Research output: Contribution to journal › Article › Research › peer-review
19 Citations (Scopus)
Prizes
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Dean's Letter for Teaching Excellence (blue)
Ma, Junzhao (Recipient), 2020
Prize: Prize (including medals and awards)
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Dean's Letter for Teaching Excellence (Purple)
Ma, Junzhao (Recipient), 2021
Prize: Prize (including medals and awards)
Activities
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Australian and New Zealand Marketing Academy Conference
Junzhao Ma (Speaker)
2021Activity: Participating in or organising an event types › Contribution to conference
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Asia Pacific Journal of Marketing and Logistics (Journal)
Junzhao Ma (Peer reviewer)
2021Activity: Publication peer-review and editorial work types › Peer review responsibility
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Australian and New Zealand Marketing Academy Conference 2019
Junzhao Ma (Speaker)
2 Dec 2019Activity: Participating in or organising an event types › Contribution to conference
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41st ISMS Marketing Science Conference - INFORMS
Junzhao Ma (Speaker)
20 Jun 2019 → 22 Jun 2019Activity: Participating in or organising an event types › Contribution to conference
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Journal of Hospitality Marketing and Management (Journal)
Junzhao Ma (Peer reviewer)
2018Activity: Publication peer-review and editorial work types › Peer review responsibility