Personal profile
Biography
Juliana Sutanto is a Professor in Information Systems. After obtaining her PhD in 2008 from School of Computing at National University of Singapore, she joined ETH Zurich in Switzerland as Chair of Management Information Systems. In August 2015, she moved to Lancaster University as Professor in Information Systems. In January 2023, she joined Monash University as Lead of Digital Transformation Group in Department of Human-Centred Computing, and Indonesia Lead for the Faculty of IT. Since January 2025, she is Associate Dean (International) for the faculty.
Her research expertise is on system design, users' behavioural analysis and data management. She is a recipient of Informs ISS Design Science Award on privacy-safe design. Her research has been published in leading information systems journals, MIS Quarterly, Information Systems Research, Journal of the Association for Information Systems, and Journal of Management Information Systems. She was an Associate Editor in MIS Quarterly, and a Senior Editor in Journal of the Association for Information Systems. Among her on-going researches are IT-supported decision-making during disaster response; data governance, digital resilience and community resilience; and multi-perspectives analysis and design of health information systems.
Research area keywords
- Information Systems
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 2 Zero Hunger -
SDG 3 Good Health and Well-being -
SDG 8 Decent Work and Economic Growth -
SDG 9 Industry, Innovation, and Infrastructure -
SDG 11 Sustainable Cities and Communities -
SDG 12 Responsible Consumption and Production -
SDG 13 Climate Action
Collaborations and top research areas from the last five years
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HalloStroke: Scaling up a community support ecosystem for stroke care
Teh, P.-L. (Chief Investigator (CI)), Maisarah, S. (Chief Investigator (CI)), Sutanto, J. (Primary Chief Investigator (PCI)), Warren, N. (Primary Chief Investigator (PCI)), Davies, S. (Chief Investigator (CI)), Mohan, D. (Chief Investigator (CI)), Cho, H. E. (Chief Investigator (CI)), Ko, P.-C. (Chief Investigator (CI)), Rusho, D. (Chief Investigator (CI)), Mawuntu, A. H. P. (Chief Investigator (CI)), Handayani, P. W. (Chief Investigator (CI)), Vu, H. T. T. (Chief Investigator (CI)), Jusuf, M. I. (Chief Investigator (CI)), Sari, Y. (Chief Investigator (CI)), Nguyen, T. X. (Chief Investigator (CI)), Tran, T. A. (Chief Investigator (CI)), Nguyen, T. T. H. (Chief Investigator (CI)) & Alifia, K. (Chief Investigator (CI))
31/12/25 → 31/12/26
Project: Research
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PAIRSUL3.3: PAIRSUL3.3: Building ProKlim Plus Readiness: Assessing Adaptive Social Protection for Coastal Communities in Central and Southeast Sulawesi
Sun, R. (Primary Chief Investigator (PCI)), Sebastian, E. (Chief Investigator (CI)), Soma, A. S. (Chief Investigator (CI)), Umar, S. (Chief Investigator (CI)) & Sutanto, J. (Partner Investigator (PI))
17/10/25 → 16/10/27
Project: Research
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PAIRSUL3.5: PAIRSUL3.5: Capacity Building to Strengthen and Integrate Climate-Health Responses in Central and Southeast Sulawesi (Focusing on Sexual-Reproductive Health and Rights)
Sutanto, J. (Primary Chief Investigator (PCI)), Sebastian, E. (Chief Investigator (CI)), Nasir, S. (Chief Investigator (CI)) & Afiyanti, Y. (Chief Investigator (CI))
17/10/25 → 16/10/27
Project: Research
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Design of a framework for an online community assistance ecosystem to assist disabled stroke survivors and caregivers in accessing health services
Warren, N. (Primary Chief Investigator (PCI)), Sutanto, J. (Chief Investigator (CI)), Davies, S. (Chief Investigator (CI)), Handayani, P. W. (Partner Investigator (PI)), Mawuntu, A. H. P. (Partner Investigator (PI)), Tumboimbela, M. J. (Partner Investigator (PI)), Jusuf, M. I. (Partner Investigator (PI)), Yulianto, N. (Partner Investigator (PI)), Erlina, E. (Partner Investigator (PI)), Sari, Y. (Partner Investigator (PI)), Andita Wulandari, P. (Partner Investigator (PI)) & Mayza, A. (Partner Investigator (PI))
29/07/24 → 28/07/26
Project: Research
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Towards Value-Based : Towards Value-Based Digital Health Transformation in Indonesia
Sutanto, J. (Primary Chief Investigator (PCI)), Bain, C. (Chief Investigator (CI)) & Gao, C. (Chief Investigator (CI))
Department of Foreign Affairs and Trade (DFAT) (Australia)
3/11/25 → 27/02/26
Project: Other
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Digital Resilience for the Climate Crisis: A Multi-Perspective Analysis
Boh, W. F., Melville, N. P., Baptista, J., Chasin, F., Horita, F., Ixmeier, A., Johnson, S. L., Ketter, W., Kranz, J., Miranda, S., Nan, N., Pentland, B. T., Recker, J., Sadeghi, S., Sarker, S., Sarker, S., Sutanto, J., Wang, P. & Wilopo, W., 1 Mar 2026, In: MIS Quarterly: Management Information Systems. 50, 1, p. 1-34 34 p.Research output: Contribution to journal › Review Article › Research › peer-review
2 Link opens in a new tab Citations (Scopus) -
AI ethical challenges: a perspective of AI developers in postcolonial countries
Abraham, I., Sutanto, J., Zhu, R. & Honary, M., 11 Feb 2025, (Accepted/In press) In: Information Technology and People. p. 1-27 27 p.Research output: Contribution to journal › Article › Research › peer-review
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An exploratory study of electronic medical record implementation and recordkeeping culture: the case of hospitals in Indonesia
Hossain, M. K., Sutanto, J., Handayani, P. W., Haryanto, A. A., Bhowmik, J. & Frings-Hessami, V., 14 Feb 2025, In: BMC Health Services Research. 25, 1, 20 p., 249.Research output: Contribution to journal › Article › Research › peer-review
Open AccessFile12 Link opens in a new tab Citations (Scopus) -
Digital Nudging Strategies and Choice Architecture Modifications for Environmental Sustainability: A Systematic Literature Review
Primasari, C. H., Gao, S., Sutanto, J. & Anwar, M., 2025, Pacific Asia Conference on Information Systems 2025. M. Davisin, R., Tan, B. & Zairah Ab Rahim, N. (eds.). Atlanta Georgia USA: Association for Information Systems, 17 p. PACIS2025-1103Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review
1 Link opens in a new tab Citation (Scopus) -
A quadrant shrinking heuristic for solving the dynamic multi-objective disaster response personnel routing and scheduling problem
Tarhan, İ., Zografos, K. G., Sutanto, J. & Kheiri, A., 16 Apr 2024, In: European Journal of Operational Research. 314, 2, p. 776-791 16 p.Research output: Contribution to journal › Article › Research › peer-review
Open AccessFile11 Link opens in a new tab Citations (Scopus)
Press/Media
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New toolkit developed to guide value-based digital health in Indonesia
Sutanto, J., Bain, C. & Gao, C.
16/03/26
1 item of Media coverage
Press/Media: Article/Feature